Reviews
Write a reviewFriendly and fast service, very attentive over all a
Friendly and fast service, very attentive over all a great experience. Will for sure be coming back.
Friendly and fast service, very attentive over all a
Friendly and fast service, very attentive over all a great experience. Will for sure be coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karloz, Your satisfaction is important to us, so we want to sincerely thank you for choosing Richland Auto Group and we hope to see you again soon! Have a wonderful day!
Absolutely Fantastic Experience at Richland Auto Group!
Absolutely Fantastic Experience at Richland Auto Group! From the moment I stepped onto the lot at Richland Auto Group in Roswell, I knew I was in good hands. My salesperson Scott, was incredibly knowledgeable, friendly, and genuinely invested in helping me find the perfect car for my needs. There was absolutely no pressure, just honest and helpful guidance. They had a fantastic selection of vehicles, and I was able to test drive a few without any hassle. The Richland Dodge Sales team made the car-searching journey a joy instead of a chore. If you're looking for a new or used car in Roswell, do yourself a favor and visit Richland Auto Group. You won't be disappointed! This is truly a five-star dealership that puts the customer first.
Absolutely Fantastic Experience at Richland Auto Group!
Absolutely Fantastic Experience at Richland Auto Group! From the moment I stepped onto the lot at Richland Auto Group in Roswell, I knew I was in good hands. My salesperson Scott, was incredibly knowledgeable, friendly, and genuinely invested in helping me find the perfect car for my needs. There was absolutely no pressure, just honest and helpful guidance. They had a fantastic selection of vehicles, and I was able to test drive a few without any hassle. The Richland Dodge Sales team made the car-searching journey a joy instead of a chore. If you're looking for a new or used car in Roswell, do yourself a favor and visit Richland Auto Group. You won't be disappointed! This is truly a five-star dealership that puts the customer first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Miguel Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Richland Auto Group!
Jonathan and Saul are awesome.
Jonathan and Saul are awesome. We’ve now bought 3 new vehicles over the last 3 years. Top notch
Jonathan and Saul are awesome.
Jonathan and Saul are awesome. We’ve now bought 3 new vehicles over the last 3 years. Top notch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing my new Jeep was amazing!
Purchasing my new Jeep was amazing! It came faster than I expect and my sales guy Ivan Maxwell kept me informed all the way. Even after I brought it home he is still giving me information about Jeeps that I might be interested in. The whole experience was great. Thanks to everyone who works there.
Purchasing my new Jeep was amazing!
Purchasing my new Jeep was amazing! It came faster than I expect and my sales guy Ivan Maxwell kept me informed all the way. Even after I brought it home he is still giving me information about Jeeps that I might be interested in. The whole experience was great. Thanks to everyone who works there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased a Jeep Wagoneer ,I highly recommend asking
Just purchased a Jeep Wagoneer ,I highly recommend asking for Jonathan if you are looking for a vehicle. He will do his best to make your experience the best it can be. Goes beyond and very good to work with without the pressure. Looking for a vehicle go to Desert Sun.
Just purchased a Jeep Wagoneer ,I highly recommend asking
Just purchased a Jeep Wagoneer ,I highly recommend asking for Jonathan if you are looking for a vehicle. He will do his best to make your experience the best it can be. Goes beyond and very good to work with without the pressure. Looking for a vehicle go to Desert Sun.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a 2018 Power Wagon from Saul. We are from El...
We purchased a 2018 Power Wagon from Saul. We are from El Paso. We drive to Alamogordo for service. Saul is the absolute best. He goes above and beyond. Our last maintenance was 22Sept2021. I arrived at 9am from El Paso. I had business in Alamogordo and Cloudcroft. When I told Saul he handed me to the keys to his personal vehicle. Now if that isn’t customer service and kindness I don’t know what is. He is an absolutely asset to this dealership. I am surprised by the number of people I run into who speak so highly of Saul. I would also like to give a shout-out to Mike and Tom in service. They are honest and knowledgeable. They go the extra mile to take care of your and your vehicle. Just an all around pleasant experience.
We purchased a 2018 Power Wagon from Saul. We are from El...
We purchased a 2018 Power Wagon from Saul. We are from El Paso. We drive to Alamogordo for service. Saul is the absolute best. He goes above and beyond. Our last maintenance was 22Sept2021. I arrived at 9am from El Paso. I had business in Alamogordo and Cloudcroft. When I told Saul he handed me to the keys to his personal vehicle. Now if that isn’t customer service and kindness I don’t know what is. He is an absolutely asset to this dealership. I am surprised by the number of people I run into who speak so highly of Saul. I would also like to give a shout-out to Mike and Tom in service. They are honest and knowledgeable. They go the extra mile to take care of your and your vehicle. Just an all around pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan was my sales man for my new Jeep Renegade, he...
Jonathan was my sales man for my new Jeep Renegade, he and the finance crew didn't stop searching for the best deal out there for me and my budget. Would definitely recommend bying your next car from them!!
Jonathan was my sales man for my new Jeep Renegade, he...
Jonathan was my sales man for my new Jeep Renegade, he and the finance crew didn't stop searching for the best deal out there for me and my budget. Would definitely recommend bying your next car from them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We just purchased a Jeep Compass, which we love. We...
We just purchased a Jeep Compass, which we love. We worked directly with Johnathan Irick and couldn't have been happier with him. He made buying a car a really good experience. Thank you Johnathan. Also wanted to thank Saul and Randy. Dessert Sun should be very proud of their team there. I will be sending everyone that I know that is looking for a car, there. Thanks again guys!! Martha Pruneda
We just purchased a Jeep Compass, which we love. We...
We just purchased a Jeep Compass, which we love. We worked directly with Johnathan Irick and couldn't have been happier with him. He made buying a car a really good experience. Thank you Johnathan. Also wanted to thank Saul and Randy. Dessert Sun should be very proud of their team there. I will be sending everyone that I know that is looking for a car, there. Thanks again guys!! Martha Pruneda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased my first Ram 3500 from this dealership....
Just purchased my first Ram 3500 from this dealership. The place is nice, but the people are the best. I dealt directly with Mr. Devin Moreland, who is a true professional. His knowledge of the Ram truck if extensive. He works hard to make sure your purchasing experience is stress/hassle free. Wish there were more young professionals around like Devin.
Just purchased my first Ram 3500 from this dealership....
Just purchased my first Ram 3500 from this dealership. The place is nice, but the people are the best. I dealt directly with Mr. Devin Moreland, who is a true professional. His knowledge of the Ram truck if extensive. He works hard to make sure your purchasing experience is stress/hassle free. Wish there were more young professionals around like Devin.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Avoid, poor business practices
Place is run down, leaky roof ECT shouldve been my clue. Salesman lied to me about pricing, trade in, vehicle condition. Drove 4.5 Hrs round trip to be low balled $2300 under what was quoted for tradein. The sales manager is a xxxxxxx. Dont waste your time. The trucks I looked at: had a lifter problem and dirty oil, second was filthy and had a huge cutout in bed
Avoid, poor business practices
Place is run down, leaky roof ECT shouldve been my clue. Salesman lied to me about pricing, trade in, vehicle condition. Drove 4.5 Hrs round trip to be low balled $2300 under what was quoted for tradein. The sales manager is a xxxxxxx. Dont waste your time. The trucks I looked at: had a lifter problem and dirty oil, second was filthy and had a huge cutout in bed
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I take your feedback seriously and I am concerned regarding our services. Please take a moment to reach out to me. I would like to hear more details and look into your situation. Our customers are very important to us, and I would appreciate the opportunity to hear from you. Best Regards, Maria Castillo BDC Manager 575-625-1000 mcastillo@richlandnm.com