Reviews
Amazing service and friendly staff. I am so very happy with my new vehicle purchase. Thank you.
Amazing service and friendly staff. I am so very happy with my new vehicle purchase. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I think this is the Best Buisness in the world love these guys fr peace
I think this is the Best Buisness in the world love these guys fr peace
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig was excellent help finding the right vehicle for my daughter. He was patient as she struggled to decide. Stew Hansen was a good dealer for her to work with in Des Moines.
Craig was excellent help finding the right vehicle for my daughter. He was patient as she struggled to decide. Stew Hansen was a good dealer for her to work with in Des Moines.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best experience buying a car I’ve had. Everyone i worked with was very perfessional.
Best experience buying a car I’ve had. Everyone i worked with was very perfessional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had fantastic experience at Stew Hansen. My salesperson (Chris Wilson) was so helpful in explaining everything from features, finances, registering on the GMC app, and making sure the truck was 100% ready to go before I drove off the lot. I'd recommend Stew Hansen and Chris to any of my friends.
I had fantastic experience at Stew Hansen. My salesperson (Chris Wilson) was so helpful in explaining everything from features, finances, registering on the GMC app, and making sure the truck was 100% ready to go before I drove off the lot. I'd recommend Stew Hansen and Chris to any of my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Our experience at Stew Hansen Buick GMC was very good we really enjoyed working with the staff. They treated us well 😌
Our experience at Stew Hansen Buick GMC was very good we really enjoyed working with the staff. They treated us well 😌
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Process was fast because I knew what I wanted and I had my finances I lined. I picked my car and was ready to buy. Low stars because I was assured due to my excellent credit I could have better than 5.3% I walked in with, 5 hits later, same financial company and rate, xx.. also I signed for just under $33,000 on the road and loan amount online is $42,000 - xxxxxx. Either way I'm blessed not to have this experience ruined the fact that I have a brand new car 💕
Process was fast because I knew what I wanted and I had my finances I lined. I picked my car and was ready to buy. Low stars because I was assured due to my excellent credit I could have better than 5.3% I walked in with, 5 hits later, same financial company and rate, xx.. also I signed for just under $33,000 on the road and loan amount online is $42,000 - xxxxxx. Either way I'm blessed not to have this experience ruined the fact that I have a brand new car 💕
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Bryan Featherston, General Manager [email protected]
The sale was pretty short and easy. Craig and the finance office worked hard for us. Service after the sale is a different story. During the test drive we noticed the RF door did not unlock with the remote or outside handle - only from inside. We attempted to set up an appointment to get it fixed, but they could only schedule us M-F. We both work and live an hour away. That is just not feasible for us. I would have thought a big city dealership would have better service hours, or at least see if they would have a technician available on a Saturday. Now we just received a message that we need to come back and sign the title. Apparently that didn't get done when we did all the paperwork during the sale. All in all, we are pleased with the vehicle and price, but quite disappointed in the service after sale. Brian Wright Angie Petersen Atlantic, IA
The sale was pretty short and easy. Craig and the finance office worked hard for us. Service after the sale is a different story. During the test drive we noticed the RF door did not unlock with the remote or outside handle - only from inside. We attempted to set up an appointment to get it fixed, but they could only schedule us M-F. We both work and live an hour away. That is just not feasible for us. I would have thought a big city dealership would have better service hours, or at least see if they would have a technician available on a Saturday. Now we just received a message that we need to come back and sign the title. Apparently that didn't get done when we did all the paperwork during the sale. All in all, we are pleased with the vehicle and price, but quite disappointed in the service after sale. Brian Wright Angie Petersen Atlantic, IA
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Bryan Featherston, General Manager [email protected]
100% solid service! Sales agent, Ben, did a fantastic job and financing department worked miracles! When buying a car there is only one perfect choice, Stew Hansen’s!
100% solid service! Sales agent, Ben, did a fantastic job and financing department worked miracles! When buying a car there is only one perfect choice, Stew Hansen’s!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Josh Strait was excellent! Made this purchase so easy, fun, efficient and I felt confident in his knowledge about the car. The entire sale was seamless. I will go back for servicing and other vehicles that we plan to purchase. Go see Josh! Sally in Waukee
Josh Strait was excellent! Made this purchase so easy, fun, efficient and I felt confident in his knowledge about the car. The entire sale was seamless. I will go back for servicing and other vehicles that we plan to purchase. Go see Josh! Sally in Waukee
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!