Reviews
Nelson was great! The entire time that I spoke to him I...
Nelson was great! The entire time that I spoke to him I never felt like I was being pressured Into buy a vehicle! I would definitely recommend Nelson to anyone looking for a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, knowledgeable, pleasant, caring.
It was a pleasure working with Ed, he was very friendly, professional, knowledgeable, and patient. He answered all of my questions and genuinely cared about my car buying experience. There was not any pressure to purchase and he went above and beyond for me. Ed is exactly what a sales consultant should be, I will definitely consider Kia of Wesley Chapel and Ed for my future car buying needs. Once again, thanks Ed,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, pleasant, and relaxed. Friendly staff. No pressure.
From the second my Wife and I got out of the car, we were greeted by 3 genuinely friendly people. Ed Sandoval, Manny Agurcia, and Luis Castellanos. This wasn't your typical high pressure car lot greeting. Ed was our sales person. He was a pleasure to work with. He showed us several cars and brought each of them to the front for us to test drive. He was always very polite, personable, and professional. Manny was very knowledgeable, and was able to give us very detailed info on any of the cars we were interested in. Luis was the manager on duty. He could not have been more friendly and helpful. We ended up spending several hours there and they all patiently stayed after closing on a Sunday night. . This was the first dealership we went to and we had no intention of buying a car that fast. After spending so much time with these gentlemen, my wife and I decided we would be buying our next car from them! Whether it was that day, or sometime in the future. Luis went to bat for us and we struck a deal that night. Tim Ousley in finance took the ball from there. We had some unusual circumstances, but he was able to put everything together for us. He was very thorough in explaining the financing and walking us through the paperwork. I normally wouldn't ramble on like this, but I don't feel like I can say enough about the guys we dealt with and the overall painless, and even pleasurable experience we had buying the car. Kia of Wesley Chapel gets 5 stars from us. We will be telling everyone about your dealership, cars, and staff. Thank you for everything, Carl and Wendy Osborne
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure working with William, he was very...
It was a pleasure working with William, he was very welcoming and knowledgeable with answers to all of our questions. He went above and beyond for us, something that I'm sure no other sales consultant would do. We will be back! Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
he was very friendly & helpful! great personality & very...
he was very friendly & helpful! great personality & very personable! did all he could to get me into a car that i am very happy with!
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great to work with. George was diligent about getting me...
Great to work with. George was diligent about getting me the deal I wanted. With some hard work, George was able to obtain my goal at my budget. So very thankful for the patience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nelson was my salesman and he treated us with...
Nelson was my salesman and he treated us with professionalism and respect and would recommend him to my friends and family and will definitely return for another purchase
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good time there, they helped me pick the best...
I had a good time there, they helped me pick the best payments for the vehicle, it was my first car, and in happy I bought it here, Nelson was great help and helped me thru the choice of the car. Great service Great service Great serviceGreat service Great service Great service Great service
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for helping me get my other new car...
Thank you so much for helping me get my other new car your the best shawn i loved my old kia 2020 and my new 2020 kia forte.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
I went to the dealer to get an Oil Change and Jonathan was really helpful. He was very friendly, knowledgeable and fast. I really appreciate the service that he provided me, recommended 100%
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair