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Kia of Wesley Chapel

(3,815 reviews)
Visit Kia of Wesley Chapel
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday 11:00am–7:00pm 9:00am–4:00pm
2020 state dealer award
View 7 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (813) 701-3925 (813) 701-3925
Used (888) 826-4999 (888) 826-4999
Service (888) 837-8948 (888) 837-8948

Reviews

(3,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Wesley Chapel from DealerRater.

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car buying at Wesley Chapel

I was very fortunate to work with Nelson at KIA Wesley Chapel.He was patient, helpful and thorough. Dave also worked with me, and I am appreciative of his efforts as well. Both very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Unforgettably amazing

Started with the help of Melissa Prieto and her guidance for the credit application , i met Cindy my sales rep, both amazing ladies, overall excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Exxellent

All the people help to close this deal., especially Jackie and the financial section of the dealership . Thanks for the time and effort to do it correctly.Your time and ours are very important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Fantastic Service

This is the fourth car we bought from Fuccillo Kia. Ed Sandoval was the salesman, he helped us with the purchase of our Kia Telluride. We had a wonderful experience and Emilio was great showing us all the buttons and whistles. We will be back for our fifth purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to our dealership and for taking the time to write this review. Ed’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great Experience

Jackie did an excellent job. I would highly recommend that anyone looking for a new car go see Jackie! She really was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fuccillo Kia of Wesley Chapel! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Review

Great service. Everyone is friendly and helpful. A nice place to buy a car and to get it serviced at. We will buy our next car at Fucillo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Happy customers are our goal and our mission at Fuccillo Kia of Wesley Chapel, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great !

Sam was great ! He was very patient with me . I purchased my first car and it is everything that I want and more ! Thank you so much Sam !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with Sam. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Awesome Experience

Sam was very patient and non pushy Emilio was helpful and hilarious. Emilio made the long day worth while. I’m sure my daughter will love her new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Service

Jonathan was great in the service department. Car was taken care of without a problem. Jonathan is a very nice addition to your service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Fuccillo Kia of Wesley Chapel and our customers. Hope to see you again soon! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Honest and up front.

Nelson, Kenny, Starlin and Angelica were phenomenal during my car buying experience. Nelson was a great salesman and knew what he was talking about. He was knowledgeable, not only on the vehicle I was interested in, but on other vehicles on the lot I asked about. He had no hesitation when asked about a vehicle and explained all the features. Nelson gave me a step by step on the process and made it as painless as possible. I will definitely be back to buy my next car at Fuccillo Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nelson, Kenny, Starlin, and Angelica assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com