Reviews
Surprisingly amazed
I went in for a better car, more comfortable car, maybe a mini van.... but when Juan helped me, he made me feel like if I was home and helped me like if he knew me for life... over all I felt very comfortable talking about what I needed in a car I never felt clueless... but one thing I never thought I would buy was a Kia Soul I was always the person to say “I will never buy that car” but he showed me it, we test drove it and explain so much about it that it was inevitable to fall in love with the car. I love my new 2020 Kia Soul and he found the color I wanted... he made this possible, I feel that if it wasn’t for him I wouldn’t have walked away with my amazing 2020 Kia Soul... thank you Juan...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Juan was helpful during your visit and that you love your new 2020 Kia Soul. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Always a pleasure!
No matter how long you have to wait the time goes by fast. The staff are knowledgeable, friendly and efficient. Always a pleasure! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Met Mr Ficllla
I’ve purchased. This is my 7th car purchased at this dealership. Must like it or I wouldn’t keep coming back. Sean Wilson has been my salesman for I think 5 of the purchases. The GM and Tim worked hard getting me financed for my new K900. I would highly recommend dealership to others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review of your experience at Fuccillo Kia of Wesley Chapel. Sean is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Awesome
I will always come back here and refer my friends and family here. The staff is always so sweet and nice. Luis is hands down my favorite person here. He helped with my first kia and now has helped with my 2nd kia. Sean my sales rep was wonderful and kind, always kept me updated. Five out five.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and we will share your compliments with Luis and Sean. We pride ourselves on offering high-quality customer service, and we are glad we were able to take care of you. It was our pleasure! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
EXCELLENT
Nelson was the best salesman,I can ask for. Than Zk you very much for understanding what I want. I recommend to find more salespersons like Nelson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Nelson. Please let us know if we can ever help you in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Very good
Had a very good experience , everyone was friendly and helpful! No complaints at all! Everything was done fast and at your convenience. Would recommend Kia to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Joyful Soul
I came this morning and the team received us with a warm welcome. The whole team when the extra mile to help us with the finance processing and leaving the store with a brand new 2020 Kia Soul. Thank you to Maria Jones, William Blanco, Antonio Nieto, Luis Catellano and Starlin Montero for going the extra mile to make this dream a reality. You gave me hope!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Estella! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
First Time purchasing a KIA
We first met Nelson when we parked our car. He inquired as to the type of model we were looking for, after greeting us. He made sure we were comfortable and pointed us to the direction of coffee and donuts. After we were seated he began inquiring again as to the model we were looking for and we told him the KIA Sorrento.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Great Experience
I had a great experience here at the Fuccillo Kia Wesley Chapel, from the first entrance all the way to the end, the sales team, Nelson, Savir and the manager Starlin, treated me as a friend and recommended me what it was best for me. I bought a lease of a Kia Sorento 2019 and it was definitely a really good deal and the best car. I’m so in love with my new KIA and all the features that my car has. 100% recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Nelson, Savir, and Starlin. If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Good Car Buying Experience
Came to test drive the Kia Forte LX-S to possibly buy for my college son. Willian greeted us warmly. Got in car for test drive right away. Car features explained and demonstrated. Negotiation was in terms of out the door price. Paperwork was easy to read and not as confusing as other places. Very smooth buying experience for this single mom. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com