Reviews
Hi I’m Joe,
I had a 2016 Kia Soul and came in to trade it in for something newer. Christian and Keith took great care of me and did an amazing job in showing me and telling me everything I needed to know about a new vehichle. They compromised with me on my new car payments and helped getting me in my brand new 2018 Kia Optima.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer services,knowledgeable
They have a excellent finance groups. I'm still impress the way they work with me to help me to buy a car. Express my gratitude .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kia is the word!
I was told by at least 5 people to go to Kia for my new car. I was given a pre approval from cap one that lead me to Nissan! That was a big mistake. Just a note on them, they sent me home with a vehicle and 8 days later told me that the bank was not going to finance it and I would have to bring it back and pick something else. That they would have me out with a new car in less than two hours with no money down was what they told me on the phone. When I got to the dealer They told me I now had to put $2500 down and not to bother going anywhere else because I will be told the same. They didn’t even offer to give me a ride home. I was very upset but I went right across the street to Kia anyway and was greeted right away by Juan. I could tell he wasn’t like the other dealership because he actually listened to my story and had me out the door in great time with only $500 down and $100 less than what my payment was at Nissan. Michael, the financial manager, was so genuinely nice and kept me updated on my status. Basically the whole team treats you like a person not a number. Juan even took the time to go over every detail of my new car. Juan and the teams at Kia are quickly changing the way people think of car dealerships and their sales people. I am so thankful that I was able to pick myself up and put myself in the great hands of everyone at Wesley Chapel Kia!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had an amazing experience and was extremely helpful.
Everyone was friendly and accommodating. At no point did I feel pressured into purchasing a car like other dealerships. They explained in detail all of my options and worked with me to get the car I wanted for what was affordable for me. Manuel was awesome and knowledgeable. Asked a lot of questions and gave detailed explanations for my questions about the car. Tim I spoke with briefly but explained my options financially and was helpful. They did everything to get me where I needed to be and get me into the car I wanted. I highly recommend going to this dealership and ask for Manuel. Extremely happy with my purchase. If you are looking for a KIA go there, you won't regret it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Bob was a valuable employee who guided me through all the necessary information to buy my new car in the future. I recommend Bob again for any future visits from myself and others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just the best
Had a very good experience. Keith Norates was great went over and beyond to make a deal!! I would recommend this guy to anyone that needs a car!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
I didnt think id be able to drive off the lot in a brand new vehicle, but he worked with me and worked so hard for me to have the car of my dreams! Super friendly and very attentive; Im so glad he was our salesman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
friendly professional informative
This was an excellent experience having purchased a vehicle last year this sales person was very informed well spoken and helpful. great friendly people thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Sean was very helpful. He made our car buying experience the best I've ever had. If you decide to visit this store ask to work with Sean Wilson aka Kentucky!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best experience by far!!
We had the best experience ever there, after having an AWFUL experience at the Kia Dealership in a Brandon... Our salesman, Sean was AWESOME! I will definitely be referring everyone to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car