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Ken Ganley Kia Medina

(1,870 reviews)
Visit Ken Ganley Kia Medina
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
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2025 consumer dealer award 2024 consumer dealer award

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New (877) 229-9165 (877) 229-9165
Used (888) 621-3914 (888) 621-3914
Service (866) 984-4643 (866) 984-4643

Inventory

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About our dealership

This seller has been on Cars.com since February 2020.
As a premier Ohio Kia dealer we have a huge selection of new and used vehicles from which to choose. Ken Ganley Kia customers enjoy vehicle specials every day. We offer Kia service & parts an online inventory and outstanding financing options making Ken Ganley Kia a preferred dealer serving Northeast Ohio. Visit our Brunswick area Kia dealership in Medina OH today!

Service center

Phone number (866) 984-4643

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,870 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Medina from DealerRater.

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Brought my van in for service and a recall was kept up to

Brought my van in for service and a recall was kept up to date on the process fully explained the status report. They ran on my van and then I was on my way.

Brought my van in for service and a recall was kept up to

Brought my van in for service and a recall was kept up to date on the process fully explained the status report. They ran on my van and then I was on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding service provided by Will Williams and your

Outstanding service provided by Will Williams and your service tech Gene. I came in for 3 recalls on my car and come to find out my back brakes were not installed correctly as Gene said they missed a few steps ....my car was serviced at Jiffy lube in Medina NEVER again I was a loyal customer for 4 years well thank you Will I will be coming to Ken Ganley for all of my car needs. Your team prevented a major catastrophe from occuring ..your team of Will and Gene are a true asset to your company thank you again and see you soon ..... Respectfully Mary Jane Sparrow

Outstanding service provided by Will Williams and your

Outstanding service provided by Will Williams and your service tech Gene. I came in for 3 recalls on my car and come to find out my back brakes were not installed correctly as Gene said they missed a few steps ....my car was serviced at Jiffy lube in Medina NEVER again I was a loyal customer for 4 years well thank you Will I will be coming to Ken Ganley for all of my car needs. Your team prevented a major catastrophe from occuring ..your team of Will and Gene are a true asset to your company thank you again and see you soon ..... Respectfully Mary Jane Sparrow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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This was the best car buying experience I?

This was the best car buying experience I?ve ever had. Alex, Stephen and Dave were friendly, professional, patient and helpful - and as a result, I successfully

This was the best car buying experience I?

This was the best car buying experience I?ve ever had. Alex, Stephen and Dave were friendly, professional, patient and helpful - and as a result, I successfully

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy and efficient on every service.

Easy and efficient on every service. Have dealt with other dealer service providers in the area and Ken Ganley is hands down the best around.

Easy and efficient on every service.

Easy and efficient on every service. Have dealt with other dealer service providers in the area and Ken Ganley is hands down the best around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overcharged for repair on 2016 Kia Soul.

Overcharged for repair on 2016 Kia Soul. Charged $1000.16 for installation of Flex Pipe

Overcharged for repair on 2016 Kia Soul.

Overcharged for repair on 2016 Kia Soul. Charged $1000.16 for installation of Flex Pipe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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They always do a great job whenever I bring my SUV in for

They always do a great job whenever I bring my SUV in for maintenance! Highly recommend!

They always do a great job whenever I bring my SUV in for

They always do a great job whenever I bring my SUV in for maintenance! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Katlin! We're glad to hear you’ve consistently had great experiences bringing your SUV in for maintenance at Ken Ganley Kia Medina. We truly appreciate your recommendation and continued trust in our team.

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Identified the problem, communicated status frequently,

Identified the problem, communicated status frequently, made sure parts and labor was covered under warranty. Clean waiting area with great amenities. I highly recommend this dealership.

Identified the problem, communicated status frequently,

Identified the problem, communicated status frequently, made sure parts and labor was covered under warranty. Clean waiting area with great amenities. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Chris Drew! We’re glad to hear Ken Ganley Kia Medina provided a positive experience. It’s great to know our team communicated clearly, resolved the issue under warranty, and that you enjoyed the clean waiting area and amenities. We truly appreciate your recommendation and look forward to seeing you again!

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Excellent service by everyone involved.

Excellent service by everyone involved. Price was very reasonable and they performed the service with out any problems. I was satisfied with the quality and the results.

Excellent service by everyone involved.

Excellent service by everyone involved. Price was very reasonable and they performed the service with out any problems. I was satisfied with the quality and the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Joseph. We're happy to hear you received excellent service from everyone at Ken Ganley Kia Medina. Glad the pricing was fair and everything went smoothly—we appreciate your feedback and are glad you’re satisfied with the results.

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Very professional and friendly.

Very professional and friendly.. excited about my new Kia K5 GT would recommend this dealership to friends and family.. Sara our salesperson did a great job explaing and worked with us

Very professional and friendly.

Very professional and friendly.. excited about my new Kia K5 GT would recommend this dealership to friends and family.. Sara our salesperson did a great job explaing and worked with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Randy. We're excited to hear you're enjoying your new Kia K5 GT! Glad Sara provided a great experience and took the time to explain everything clearly. We appreciate your recommendation and are happy to have you as part of the Ken Ganley Kia Medina family.

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I came in for a problem with my AC functions.

I came in for a problem with my AC functions. Mike helped me and took me in explained how long it would take. There ended up being a problem with the install because of the broken pieces and they lent me a loaner for the day until they finished. It was a great experience for something going wrong with mine

I came in for a problem with my AC functions.

I came in for a problem with my AC functions. Mike helped me and took me in explained how long it would take. There ended up being a problem with the install because of the broken pieces and they lent me a loaner for the day until they finished. It was a great experience for something going wrong with mine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Austinsbory, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Austinsbory, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We are always more than happy to assist you if anything else comes up. Take care!

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