Reviews
Horrible experience.
Horrible experience... Josh was the salesman who STARTED to help my wife and I. We went in on Thursday evening and Josh was a great help, after looking at a couple of cars we narrowed it down to 2 vehicles. The next day (Friday) morning we sent Josh our trade info, to which he was supposed to call us that morning (never heard from him) and no response to our text. I tried calling him 2 times that morning (Friday) and no answer or return call. After hearing nothing (crickets) I sent him another text letting him know that our day was being waisted and that we would look elsewhere. He then had his manager (Sylvester..?) call me, and Sylvester didn't have anything put together on the deal but was supposed to call me back (no word back). The salesman texted me a few times afterward and I asked him specifically to call me and again (crickets). I'm pretty sure that ignoring your customers doesn't end up with positive feed back..! So I sent Josh another text, expressing my disappointment (not rude at all) and told him that we would look to do business at another dealer..
Horrible experience.
Horrible experience... Josh was the salesman who STARTED to help my wife and I. We went in on Thursday evening and Josh was a great help, after looking at a couple of cars we narrowed it down to 2 vehicles. The next day (Friday) morning we sent Josh our trade info, to which he was supposed to call us that morning (never heard from him) and no response to our text. I tried calling him 2 times that morning (Friday) and no answer or return call. After hearing nothing (crickets) I sent him another text letting him know that our day was being waisted and that we would look elsewhere. He then had his manager (Sylvester..?) call me, and Sylvester didn't have anything put together on the deal but was supposed to call me back (no word back). The salesman texted me a few times afterward and I asked him specifically to call me and again (crickets). I'm pretty sure that ignoring your customers doesn't end up with positive feed back..! So I sent Josh another text, expressing my disappointment (not rude at all) and told him that we would look to do business at another dealer..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Waited over two hours to get an oil change And a tire
Waited over two hours to get an oil change And a tire rotation to long
Waited over two hours to get an oil change And a tire
Waited over two hours to get an oil change And a tire rotation to long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Everyone there was fast kind very helpful I'm referring
Everyone there was fast kind very helpful I'm referring all my service to them.
Everyone there was fast kind very helpful I'm referring
Everyone there was fast kind very helpful I'm referring all my service to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amanda is really helpful with making sure you are updated
Amanda is really helpful with making sure you are updated on your vehicle! Tracey, the service manager, knows her stuff and gets the job done! KEEP IT UP!
Amanda is really helpful with making sure you are updated
Amanda is really helpful with making sure you are updated on your vehicle! Tracey, the service manager, knows her stuff and gets the job done! KEEP IT UP!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff was friendly and really tried to help fix my issue
Staff was friendly and really tried to help fix my issue as best they could. Car was older and Mitsubishi stopped producing parts so there wasn't a ton that could be done
Staff was friendly and really tried to help fix my issue
Staff was friendly and really tried to help fix my issue as best they could. Car was older and Mitsubishi stopped producing parts so there wasn't a ton that could be done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amanda, Tracy and Dre were outstanding in the service.
Amanda, Tracy and Dre were outstanding in the service. Amanda and Tracy were very informative.
Amanda, Tracy and Dre were outstanding in the service.
Amanda, Tracy and Dre were outstanding in the service. Amanda and Tracy were very informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was speedy and efficient.
The service was speedy and efficient. I had such an easy time at this dealership service appointment.
The service was speedy and efficient.
The service was speedy and efficient. I had such an easy time at this dealership service appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
If I known a that needs a car I would recommend them to
If I known a that needs a car I would recommend them to the dealer for a new car
If I known a that needs a car I would recommend them to
If I known a that needs a car I would recommend them to the dealer for a new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good customer service.
Very good customer service. I am pleased with my service and the way my vehicle is running.
Very good customer service.
Very good customer service. I am pleased with my service and the way my vehicle is running.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive, concerned, trustworthy, considerate,
Attentive, concerned, trustworthy, considerate, impressive, glad I decided to get my car serviced. Really felt like my business was needed. Thanks!
Attentive, concerned, trustworthy, considerate,
Attentive, concerned, trustworthy, considerate, impressive, glad I decided to get my car serviced. Really felt like my business was needed. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair