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Caspian Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Caspian Auto Group from DealerRater.

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geart costumer service

A big thank you to Joe who sold me a truck I've been looking to get into for a while. Very polite and professional and he did not bother with any sales gimmicks. He gave me what I was looking for at a great price and value. The whole buying process felt easy and sophisticated. Thanks again and special shout to Jason in finance and the Caspian auto group dealership itself is top class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shady listing

BUYER BEWARE! TheY have a truck listed as "no accidents, clean title" yet the VIN shows it was involved in an accident, was totaled and is now under a salvage title. I took screenshots but no way to post them. SUPER SHADY LISTING.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Good Morning Matt. sorry about your bad experience with us. as you can see on our page we have a free carfax to check all detail on our and see were was the hit or any other info if you concern.

Shopping from CO

Called with questions that were not listed on the website. The salesman was rude, impatient and seemed inconvenienced because I had questions that weren't addressed online. Won't be calling them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Michael, I am concerned to learn about your disappointment regarding your recent sales experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your concerns. Please email me at sales@caspianautogroup.com with your preferred contact information. Thank you, Sam Afshari Caspian Auto Group

Costumer

We are currently in the market for a vehicle and stopped in to say hello and see their offerings. No pre-judging, no 'show us your serious'. They obviously understand how to sell and give information. This is a car dealership that we would buy from if in the area, OR if they had a car that we wanted that they were selling used. A great experience - thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your review, Jose! It's wonderful to hear that you had such a good experience in our Sales department. We'll be sure to pass along your kind words to Joe. We truly appreciate your business and look forward to seeing you again! Thank you, Sam Afshari Caspian Auto Group