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Ourisman Honda of Laurel -Se Hablo Espanol

(258 reviews)
Visit Ourisman Honda of Laurel -Se Hablo Espanol
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00am 7:00am–4:00am
Sunday Closed Closed

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New (301) 389-5402 (301) 389-5402
Used (301) 389-5408 (301) 389-5408
Service (301) 389-5404 (301) 389-5404

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since November 2022.
At our Honda dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We pride ourselves on our customer service and offer the highest quality service in the industry. We understand that you want accurate and reliable information about buying a vehicle and it is our mission and pledge to deliver you relevant correct and abundant information.
WE SAY YES WHEN OTHERS SAY NO !

Service center

Phone number (301) 389-5404

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00am
Sunday
Closed

Meet our employees

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Honda of Laurel -Se Hablo Espanol from DealerRater.

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I can tell my family and friend they can go over there to

I can tell my family and friend they can go over there to fix the car problems

I can tell my family and friend they can go over there to

I can tell my family and friend they can go over there to fix the car problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Yusleydy and Bobby are the best.

Yusleydy and Bobby are the best. Not only did they go out of their way to make this process easy for me, but they were honest and helpful as a first time buyer. I couldn’t have asked for a better sales person than Yusleydy. She went above and beyond to make me feel comfortable while giving me all the information needed to help me make a decision. She took extra measures to ensure I received a great deal. Bobby, a manager at the dealership, was welcoming and went out of his way to make sure I got the best offer on my dream car. As a military service member, I felt very comfortable going to this dealership and would definitely recommend it to others!!!

Yusleydy and Bobby are the best.

Yusleydy and Bobby are the best. Not only did they go out of their way to make this process easy for me, but they were honest and helpful as a first time buyer. I couldn’t have asked for a better sales person than Yusleydy. She went above and beyond to make me feel comfortable while giving me all the information needed to help me make a decision. She took extra measures to ensure I received a great deal. Bobby, a manager at the dealership, was welcoming and went out of his way to make sure I got the best offer on my dream car. As a military service member, I felt very comfortable going to this dealership and would definitely recommend it to others!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I was very pleased with the sales person,he made the

I was very pleased with the sales person,he made the process so seemless and was able to guide me every step of the way. He was very patient.

I was very pleased with the sales person,he made the

I was very pleased with the sales person,he made the process so seemless and was able to guide me every step of the way. He was very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear that your salesperson made the process seamless and guided you every step of the way. Patience and professionalism are exactly what we strive for, and we’re glad you experienced that firsthand. Enjoy your new vehicle, and welcome to the Ourisman family!

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A subordinate replied to my inquiry to Mr.

A subordinate replied to my inquiry to Mr. Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction house where they bought the vehicle. So, this company sold me a vehicle on which they did not have a clear title - UNBELIEVABLE! Furthermore, when the vehicle was delivered, I was informed that there was only one FOB. There should have been two. Yet no one in this organization will lift a finger to get a second FOB, which they could easily do, since Ourisman has four different Toyota dealerships. Furthermore, in preparation for a road trip, I discovered that the tire jack and all related equipment for changing a tire were missing. More crickets.

A subordinate replied to my inquiry to Mr.

A subordinate replied to my inquiry to Mr. Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction house where they bought the vehicle. So, this company sold me a vehicle on which they did not have a clear title - UNBELIEVABLE! Furthermore, when the vehicle was delivered, I was informed that there was only one FOB. There should have been two. Yet no one in this organization will lift a finger to get a second FOB, which they could easily do, since Ourisman has four different Toyota dealerships. Furthermore, in preparation for a road trip, I discovered that the tire jack and all related equipment for changing a tire were missing. More crickets.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear about this. Can you please contact our GM Robert Chen directly at rchen@ourismancars.com? He would like to speak to you.

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Very professional and Bre was awesome!

Very professional and Bre was awesome! We got there after closing time and she was nothing but kind and professional.

Very professional and Bre was awesome!

Very professional and Bre was awesome! We got there after closing time and she was nothing but kind and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad Bre made your experience a great one, even after hours. We’ll be sure to pass this along to her and the team!

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They found me the exact vehicle I wanted in a great color

They found me the exact vehicle I wanted in a great color for the right price.

They found me the exact vehicle I wanted in a great color

They found me the exact vehicle I wanted in a great color for the right price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you got the exact vehicle you wanted at the right price! Thanks for choosing us—we hope you love your new ride!

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Great price and sales sevice!

Great price and sales sevice! Bre did a great job and followed through on all the details.

Great price and sales sevice!

Great price and sales sevice! Bre did a great job and followed through on all the details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We will make sure Bre sees this.

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Bre Garner provided us with such excellent customer

Bre Garner provided us with such excellent customer service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre treated her with respect and went above and beyond to make what could have been an anxiety provoking experience easy and even pleasurable.

Bre Garner provided us with such excellent customer

Bre Garner provided us with such excellent customer service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre treated her with respect and went above and beyond to make what could have been an anxiety provoking experience easy and even pleasurable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear you appreciated our pricing and that Bre provided excellent service. We'll be sure to share your feedback with her. Looking forward to serving you again!

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Convenient, knowledgeable, polite, clean, efficient,

Convenient, knowledgeable, polite, clean, efficient, honest. Shuttle service was excellent. Service completed on time. Will use them again.

Convenient, knowledgeable, polite, clean, efficient,

Convenient, knowledgeable, polite, clean, efficient, honest. Shuttle service was excellent. Service completed on time. Will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so for much for this amazing review. We will see you soon.

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The sale Representative who worked with me was very

The sale Representative who worked with me was very friendly and helpful in answering my questions and concerns. Thank my nephew’s referral. Ourisman Honda of Laurel rocks!

The sale Representative who worked with me was very

The sale Representative who worked with me was very friendly and helpful in answering my questions and concerns. Thank my nephew’s referral. Ourisman Honda of Laurel rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're glad you had a great experience and truly appreciate your nephew’s referral. Ourisman Honda of Laurel is happy to have helped!

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