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Genesis of Ballwin

(84 reviews)
Visit Genesis of Ballwin
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

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New (877) 227-1321 (877) 227-1321
Used (877) 803-5497 (877) 803-5497
Service (877) 227-1337 (877) 227-1337

Inventory

See all 185 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2020.
hen you first see a new Genesis model in action, you'll probably be curious how you can make one your own, and luckily, we're here to assist. When you slip behind the wheel of a luxury Genesis GV80, GV70, G70, G80 or G90 in Ballwin, you may have a visceral reaction that lets you know this is the vehicle for you. You can recreate the same experience with our pre-owned models, each one offering an appeal unlike any you've encountered before. Visit our Genesis dealership from St. Louis, St. Charles, Clayton, Chesterfield, and beyond.
Thank You for Visiting Us at Genesis Of Ballwin | Serving St Louis, St Charles, Clayton, Hazelwood, and Ches..

Service center

Phone number (877) 227-1337

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Ballwin from DealerRater.

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The process was easy and professional.

The process was easy and professional. I hope the service department is the same when the time comes. Thanks.

The process was easy and professional.

The process was easy and professional. I hope the service department is the same when the time comes. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're glad to know you had a great experience here at Genesis of Ballwin and we look forward to seeing you at your first service appointment!

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Frank was great.

Frank was great. The process couldn’t have been easier. During my test drive he instructed me on nearly every feature the car had to offer. He knew the car inside and out and I can’t recommend him enough.

Frank was great.

Frank was great. The process couldn’t have been easier. During my test drive he instructed me on nearly every feature the car had to offer. He knew the car inside and out and I can’t recommend him enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jordan, we're delighted to know that Frank provided you with such a comprehensive and easy car-buying experience at Genesis of Ballwin. Thanks for the recommendation! Enjoy your new ride.

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Everyone there was very pleasant, friendly and inviting.

Everyone there was very pleasant, friendly and inviting. They all are very knowledgeable about the pieces they are selling.

Everyone there was very pleasant, friendly and inviting.

Everyone there was very pleasant, friendly and inviting. They all are very knowledgeable about the pieces they are selling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Afton, we're glad to know you had a pleasant experience with our knowledgeable team at Genesis of Ballwin. Thanks for your positive feedback!

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Jacob Adrian was great!

Jacob Adrian was great! We purchased a GV-80 from him and we love it! Will definitely recommend friends and family

Jacob Adrian was great!

Jacob Adrian was great! We purchased a GV-80 from him and we love it! Will definitely recommend friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to know you had a great purchase experience with Jacob at Genesis of Ballwin and that you're loving your Genesis GV-80. Thanks for choosing and recommending us! Have a great ride!

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Dealership in general seemed Friendly and not overly

Dealership in general seemed Friendly and not overly aggressive. Interested in hearing what was important to me.

Dealership in general seemed Friendly and not overly

Dealership in general seemed Friendly and not overly aggressive. Interested in hearing what was important to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Raluke! We're glad to know that you felt comfortable and heard at Genesis of Ballwin. We always strive for a friendly environment where our customers' needs come first. Thanks for the feedback!

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From the minute Frank picked up the phone he offered

From the minute Frank picked up the phone he offered great service. Easy to deal with and he made the deal happen.

From the minute Frank picked up the phone he offered

From the minute Frank picked up the phone he offered great service. Easy to deal with and he made the deal happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Frank gave Awesome service, friendly, very willing to

Frank gave Awesome service, friendly, very willing to help and make sure everyone is happy. Great deal for a wonderful new car Thank you!!

Frank gave Awesome service, friendly, very willing to

Frank gave Awesome service, friendly, very willing to help and make sure everyone is happy. Great deal for a wonderful new car Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Frank was very polite and courteous when I sign lease for

Frank was very polite and courteous when I sign lease for the Genesis car. Frank has reached out several times to check and see how I’m doing with the Genesis. Frank representative well as great Sales man. Thanks

Frank was very polite and courteous when I sign lease for

Frank was very polite and courteous when I sign lease for the Genesis car. Frank has reached out several times to check and see how I’m doing with the Genesis. Frank representative well as great Sales man. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Frank went above and beyond to help me secure my New 2023

Frank went above and beyond to help me secure my New 2023 GV70. His knowledge of the many features in the car was very helpful. I would highly recommend him.

Frank went above and beyond to help me secure my New 2023

Frank went above and beyond to help me secure my New 2023 GV70. His knowledge of the many features in the car was very helpful. I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Frank was very knowledgeable about the vehicle and

Frank was very knowledgeable about the vehicle and articulated the features very well. Any questions that we had were answered accurately and in a timely manner. He was very professional.

Frank was very knowledgeable about the vehicle and

Frank was very knowledgeable about the vehicle and articulated the features very well. Any questions that we had were answered accurately and in a timely manner. He was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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