Richmond Auto Express

I inquired about a vehicle and asked if he happened to have the carfax for it. To which he replied, "read the description...." (there was nothing about carfax in the description. He then stopped responding to my messages after I informed him I did read the description and there was nothing about carfax in it. I messaged again asking why does it say that they have great customer service if they are rude then stop responding and I got blocked. Extremely unprofessional, do not buy a vehicle from them! Spend your money on people who aren't so rude!

Very polite and very efficient. They kept their promises and kept me well informed. i will come back to Simon again for my next car purchase.

Buying a car from Simon has been an absolutely excellent experience. He went above and beyond to help us with our questions and making the process easier. We visited the dealership several times, and each time he made himself available for us. Simon also did a terrific job of staying in touch with us through the process via text and email to provide us with status updates, as well as information about the vehicle. I would absolutely recommend Simon to anyone looking to buy a vehicle, and he will be who I think of when we need to purchase.

Amazing service that was provided here. My car was having rough idle issues and Simon gave me advice on what needed to be fix and it turned out great! Simon was very helpful and thanks to him and the service technician I was in there for only a short period of time! I highly recommend this dealership because Simon was very polite and my experience was wonderful! Thank you again Simon