Reviews
1-Star Review for King Kia Gaithersburg I had a very
1-Star Review for King Kia Gaithersburg I had a very disappointing and unprofessional experience with King Kia in Gaithersburg. I spent the entire week speaking with Paul about a Kia Forte I was seriously interested in purchasing. I waited all Saturday morning for the vehicle to finally pass inspection so I could come in to test drive and complete the purchase. Once the car was cleared, I called Paul and let him know I was on my way—he knew I was committed. When I was just 20 minutes away, he didn’t even have the courtesy to call me. Instead, he texted to say the vehicle had been sold by one of his associates. No heads-up, no apology, just a last-minute message after I had waited and planned my entire day around this. This was a complete waste of my time and incredibly frustrating. It’s clear there was a serious lack of communication and professionalism at this dealership. I expected better from a business that claims to value customer relationships. Beware if you’re considering buying from here—especially if you’re making a special trip.
1-Star Review for King Kia Gaithersburg I had a very
1-Star Review for King Kia Gaithersburg I had a very disappointing and unprofessional experience with King Kia in Gaithersburg. I spent the entire week speaking with Paul about a Kia Forte I was seriously interested in purchasing. I waited all Saturday morning for the vehicle to finally pass inspection so I could come in to test drive and complete the purchase. Once the car was cleared, I called Paul and let him know I was on my way—he knew I was committed. When I was just 20 minutes away, he didn’t even have the courtesy to call me. Instead, he texted to say the vehicle had been sold by one of his associates. No heads-up, no apology, just a last-minute message after I had waited and planned my entire day around this. This was a complete waste of my time and incredibly frustrating. It’s clear there was a serious lack of communication and professionalism at this dealership. I expected better from a business that claims to value customer relationships. Beware if you’re considering buying from here—especially if you’re making a special trip.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Max is a very cool salesman!
Max is a very cool salesman! This is what a person who loves his job should be like! This is the second car we have bought from him and we have never regretted it! Answered all our questions, cleared all our doubts! Offered us the best price and we bought the car! Success and good luck!
Max is a very cool salesman!
Max is a very cool salesman! This is what a person who loves his job should be like! This is the second car we have bought from him and we have never regretted it! Answered all our questions, cleared all our doubts! Offered us the best price and we bought the car! Success and good luck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wanted to buy kia soul.
Wanted to buy kia soul. Sales representative Max Golenko was great, Finance was great, recommending King Kia over other dealerships any day
Wanted to buy kia soul.
Wanted to buy kia soul. Sales representative Max Golenko was great, Finance was great, recommending King Kia over other dealerships any day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I didn’t purchase a vehicle from King Kia but Lana was
I didn’t purchase a vehicle from King Kia but Lana was awesome in getting me the information I requested and was very helpful during the entire process. I highly recommend them for their transparency. Big kudos to Lana.
I didn’t purchase a vehicle from King Kia but Lana was
I didn’t purchase a vehicle from King Kia but Lana was awesome in getting me the information I requested and was very helpful during the entire process. I highly recommend them for their transparency. Big kudos to Lana.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with the car buying experience.
Very happy with the car buying experience. It is always a pleasure to work with professionals. I recommend Maks if you want to buy the best car!
Very happy with the car buying experience.
Very happy with the car buying experience. It is always a pleasure to work with professionals. I recommend Maks if you want to buy the best car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We went to look at a car we saw online that we were
We went to look at a car we saw online that we were interested in purchasing. Unfortunately, it had sold already. But fortunately for us, we were greeted by Max ( from Ukraine). He broke the bad news about the car being sold, but offered to assist us in finding a similar vehicle to the one we were interested in. We ended up looking at two other vehicles and drove our new vehicle home that day! Max answered all our questions and we didn’t feel any pressure or “hard sells”. Happy we made the drive to Kia! Thanks Max and King Kia
We went to look at a car we saw online that we were
We went to look at a car we saw online that we were interested in purchasing. Unfortunately, it had sold already. But fortunately for us, we were greeted by Max ( from Ukraine). He broke the bad news about the car being sold, but offered to assist us in finding a similar vehicle to the one we were interested in. We ended up looking at two other vehicles and drove our new vehicle home that day! Max answered all our questions and we didn’t feel any pressure or “hard sells”. Happy we made the drive to Kia! Thanks Max and King Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've worked with this dealership and specifically Max
I've worked with this dealership and specifically Max from King Kia , in purchasing used Kia Sorento. The way he handles his customers is nothing short of amazing. Customer service, timeliness, and his attention to detail are beyond superb. He worked up my trade-ins at exceptionally fair values, never pushed, always just put the data in front of me and would tell me "do this only if it looks good to you." Absolutely stellar! Highly recommended dealership and highly recommended sales rep.
I've worked with this dealership and specifically Max
I've worked with this dealership and specifically Max from King Kia , in purchasing used Kia Sorento. The way he handles his customers is nothing short of amazing. Customer service, timeliness, and his attention to detail are beyond superb. He worked up my trade-ins at exceptionally fair values, never pushed, always just put the data in front of me and would tell me "do this only if it looks good to you." Absolutely stellar! Highly recommended dealership and highly recommended sales rep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He helped me with getting my truck over the phone with
He helped me with getting my truck over the phone with ease as I live 3.5 hours away , truck was exactly as described at a amazing price . I would recommend this guy to anybody looking for a easy purchasing process.
He helped me with getting my truck over the phone with
He helped me with getting my truck over the phone with ease as I live 3.5 hours away , truck was exactly as described at a amazing price . I would recommend this guy to anybody looking for a easy purchasing process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Max was a gem to work with.
Max was a gem to work with. It wasn't by chance I met him. I asked for him specifically beause of his prior reviews. And, as expected, he delivered consumate professionalism. Well versed and personable, he guided me through the process, so within two hours I was a new Kia K4 Turbo owner. Max, to your continued, boundless success.
Max was a gem to work with.
Max was a gem to work with. It wasn't by chance I met him. I asked for him specifically beause of his prior reviews. And, as expected, he delivered consumate professionalism. Well versed and personable, he guided me through the process, so within two hours I was a new Kia K4 Turbo owner. Max, to your continued, boundless success.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership in incredibly well kept and professional.
The dealership in incredibly well kept and professional. Made the hour trip to this dealer to see a used car I was interested in, got the price I wanted after a very short discussion. Definitely recommend this place!
The dealership in incredibly well kept and professional.
The dealership in incredibly well kept and professional. Made the hour trip to this dealer to see a used car I was interested in, got the price I wanted after a very short discussion. Definitely recommend this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car