Reviews
⸻ I had a great experience bringing my car in for
⸻ I had a great experience bringing my car in for service at Darcars Lexus of Englewood. The staff was professional, the service was efficient, and everything was clearly explained. A special thank you to Gabriel, my service advisor, for being attentive, helpful, and making the whole process smooth from start to finish. Highly recommend!
⸻ I had a great experience bringing my car in for
⸻ I had a great experience bringing my car in for service at Darcars Lexus of Englewood. The staff was professional, the service was efficient, and everything was clearly explained. A special thank you to Gabriel, my service advisor, for being attentive, helpful, and making the whole process smooth from start to finish. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at DARCARS Lexus of Englewood! We're delighted to hear that Gabriel and our team provided attentive and efficient service. We appreciate the recommendation, and we're here whenever you need us!
Have a great day!
There is great service here.
There is great service here. No wait time. Mr Naiem Juman is great service representative.
There is great service here.
There is great service here. No wait time. Mr Naiem Juman is great service representative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your review. Thank you from all of us at DARCARS Lexus of Englewood!
AVOID purchasing from this dealership!
AVOID purchasing from this dealership!! They sold a car out from under me. I was working with Jake Weiss (sales person) and Maureen Guerrero (manager) and we had agreed on a price for a 2022 Lexus UX. Jake even had me add the car to my insurance and pay for a certified check from my bank. I offered to put a deposit down on the car as well, but Jake told me in writing that “The car is yours no need to worry.” We had an appointment set for the next day for me to finalize the deal and pick up the car, and less than 2 hours from my pick up time, Jake informed me via text that “unfortunately the car I was interested in was just sold” with no further explanation. It is frankly shocking that any dealership conducts its business in this manner, let alone a Lexus dealership. Given that it was a used car, I’m having trouble finding a good alternative in this market. It’s hard to understate my frustration with my treatment by this dealership.
AVOID purchasing from this dealership!
AVOID purchasing from this dealership!! They sold a car out from under me. I was working with Jake Weiss (sales person) and Maureen Guerrero (manager) and we had agreed on a price for a 2022 Lexus UX. Jake even had me add the car to my insurance and pay for a certified check from my bank. I offered to put a deposit down on the car as well, but Jake told me in writing that “The car is yours no need to worry.” We had an appointment set for the next day for me to finalize the deal and pick up the car, and less than 2 hours from my pick up time, Jake informed me via text that “unfortunately the car I was interested in was just sold” with no further explanation. It is frankly shocking that any dealership conducts its business in this manner, let alone a Lexus dealership. Given that it was a used car, I’m having trouble finding a good alternative in this market. It’s hard to understate my frustration with my treatment by this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Yoselin Moreno the service manager is very helpful and
Yoselin Moreno the service manager is very helpful and also Naiem Juman both were extremely professional and helpful. I will return to this service center for my services.
Yoselin Moreno the service manager is very helpful and
Yoselin Moreno the service manager is very helpful and also Naiem Juman both were extremely professional and helpful. I will return to this service center for my services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kaiwingho, we're delighted to hear that Yoselin and Naiem provided you with such professional service at DARCARS Lexus of Englewood. We look forward to welcoming you back for future services!
Service was excellent and service advisor Naiem Juman was
Service was excellent and service advisor Naiem Juman was very polite and very pleasant to deal with!
Service was excellent and service advisor Naiem Juman was
Service was excellent and service advisor Naiem Juman was very polite and very pleasant to deal with!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Naiem provided excellent service during your visit to DARCARS Lexus of Englewood. Thank you for sharing this positive feedback!
Great service, and wonderful staff.
Great service, and wonderful staff. Been going here for 9 years! Thank you for always an easy service!
Great service, and wonderful staff.
Great service, and wonderful staff. Been going here for 9 years! Thank you for always an easy service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your loyalty to DARCARS Lexus of Englewood, John! Our team is happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!
Wonderful service!
Wonderful service! awesome , great , thank so much for your service Thank you Grace! God bless!
Wonderful service!
Wonderful service! awesome , great , thank so much for your service Thank you Grace! God bless!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a wonderful experience with Grace and the team at DARCARS Lexus of Englewood! Thank you for your kind words, and we look forward to serving you again in the future.
Gabriel Aguilar is really helpful and knowledgeable.
Gabriel Aguilar is really helpful and knowledgeable. Please continue to make the place clean and friendly.
Gabriel Aguilar is really helpful and knowledgeable.
Gabriel Aguilar is really helpful and knowledgeable. Please continue to make the place clean and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Gabriel provided you with helpful and knowledgeable service at DARCARS Lexus of Englewood. We'll definitely keep up the cleanliness and friendly atmosphere for your future visits!
Had an excellent experience, excellent service, I
Had an excellent experience, excellent service, I recommend this dealership service department to all, very pleasant staff.
Had an excellent experience, excellent service, I
Had an excellent experience, excellent service, I recommend this dealership service department to all, very pleasant staff.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending the service department at DARCARS Lexus of Englewood! We're so glad you received top-tier customer support.
Claudio was outstanding in working with me.
Claudio was outstanding in working with me. I have also worked with Robin in the past and she's professional as well. I have been with this dealership over 35 years. Due to Claudio's handling my case I will definitely remain a client here.
Claudio was outstanding in working with me.
Claudio was outstanding in working with me. I have also worked with Robin in the past and she's professional as well. I have been with this dealership over 35 years. Due to Claudio's handling my case I will definitely remain a client here.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Garnell, thank you for your loyalty and kind words about Claudio and Robin at DARCARS Lexus of Englewood. We're delighted to have had the opportunity to serve you over the years!