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Freedom Chrysler Dodge Jeep Ram North by Ed Morse

(899 reviews)
Visit Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award

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New (903) 608-0225 (903) 608-0225
Used (903) 608-0232 (903) 608-0232
Service (903) 608-0249 (903) 608-0249

Inventory

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About our dealership

This seller has been on Cars.com since March 2020.
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Service center

Phone number (903) 608-0249

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

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Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse from DealerRater.

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Very helpful and friendly staff.

Very helpful and friendly staff. They are ready to help you answer all of your questions. I appreciated the time spent going over the purchase of my Jeep Rubicon! I can do the Jeep “wave” with a smile!

Very helpful and friendly staff.

Very helpful and friendly staff. They are ready to help you answer all of your questions. I appreciated the time spent going over the purchase of my Jeep Rubicon! I can do the Jeep “wave” with a smile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Suzy! We’re thrilled to hear you had a great experience with our staff at Freedom Dodge Chrysler Jeep RAM North - Sherman (STCR). It’s wonderful that we could assist you with your new Jeep Rubicon and that you’re ready to enjoy the Jeep “wave.” We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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10 out of 10 - Could not be more satisfied with my

10 out of 10 - Could not be more satisfied with my purchase at this dealership. To summarize, I just purchased a new vehicle I found online 12 days ago from a Grapevine dealership. A beautiful 2021 Jeep Grand Cherokee L Altitude. 6 days after driving it off the lot, I was t-boned and the car was deemed a total loss. With a small window of time to find a replacement, my family and I were on the hunt this past Saturday, 3/8/25. Starting in McKinney and surrounding DFW areas, we visited 6 dealerships, viewed 9 cars, and made a handful of offers/negotiations within approx 9 to 10 hours. While heading to Irving to basically settle for a car that was decent but ultimately not what I wanted, I made one last desperate attempt to find something better and reached out to Freedom Chrysler Dodge Jeep RAM by Ed Morse. The salesman, Brad answered the phone and I gave him the list of what I was looking for and asked if he had it. In short, he said, no. But, his actual words were "I don't have that, but I have a beautiful Jeep that just arrived and you're going to want to see this. As a matter of fact, if you see this car, I guarantee you're going to drive it off the lot today. You might as well turn around now and come here." I tell you what, he wasn't lying. I did want to see this and I drove off their lot in a gorgeous 2022 Jeep Grand Cherokee L Overland that blew my 2021 out of the water. Once we left the Irving dealership, we arrived the the Freedom dealership in Sherman 20 minutes after they closed simply due to the commute and last minute call. Brad and Bird were outside eager to greet us, and in no way shape or form seemed in a rush. These gents were kind, friendly, professional, personable, and genuinely wanted to take care of us as the customers, and they excelled at all of it. The entire buying process was seamless and when shopping for future vehicles, they will always be my first stop moving forward. After an exhausting day, just bummed, and having dealt with a lot of salesman who really could have cared less about me and my buying experience, Brad and Bird were true God sends. The entire experience with them felt like getting a little wink from God. Thank you for the outstanding experience. 0 complaints from me, except, why didn't I call sooner?!

10 out of 10 - Could not be more satisfied with my

10 out of 10 - Could not be more satisfied with my purchase at this dealership. To summarize, I just purchased a new vehicle I found online 12 days ago from a Grapevine dealership. A beautiful 2021 Jeep Grand Cherokee L Altitude. 6 days after driving it off the lot, I was t-boned and the car was deemed a total loss. With a small window of time to find a replacement, my family and I were on the hunt this past Saturday, 3/8/25. Starting in McKinney and surrounding DFW areas, we visited 6 dealerships, viewed 9 cars, and made a handful of offers/negotiations within approx 9 to 10 hours. While heading to Irving to basically settle for a car that was decent but ultimately not what I wanted, I made one last desperate attempt to find something better and reached out to Freedom Chrysler Dodge Jeep RAM by Ed Morse. The salesman, Brad answered the phone and I gave him the list of what I was looking for and asked if he had it. In short, he said, no. But, his actual words were "I don't have that, but I have a beautiful Jeep that just arrived and you're going to want to see this. As a matter of fact, if you see this car, I guarantee you're going to drive it off the lot today. You might as well turn around now and come here." I tell you what, he wasn't lying. I did want to see this and I drove off their lot in a gorgeous 2022 Jeep Grand Cherokee L Overland that blew my 2021 out of the water. Once we left the Irving dealership, we arrived the the Freedom dealership in Sherman 20 minutes after they closed simply due to the commute and last minute call. Brad and Bird were outside eager to greet us, and in no way shape or form seemed in a rush. These gents were kind, friendly, professional, personable, and genuinely wanted to take care of us as the customers, and they excelled at all of it. The entire buying process was seamless and when shopping for future vehicles, they will always be my first stop moving forward. After an exhausting day, just bummed, and having dealt with a lot of salesman who really could have cared less about me and my buying experience, Brad and Bird were true God sends. The entire experience with them felt like getting a little wink from God. Thank you for the outstanding experience. 0 complaints from me, except, why didn't I call sooner?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We are thrilled to hear about your exceptional experience with us at Freedom Dodge Chrysler Jeep RAM North - Sherman (STCR). It’s fantastic that you found the stunning 2022 Jeep Grand Cherokee L Overland and that Brad and Bird were able to assist you with such professionalism and care. We strive to make every customer feel valued, and it’s great to know that they exceeded your expectations. We look forward to being your first stop for any future vehicle needs. Safe travels, and thanks again for sharing your story! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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I had my 2017 Dodge Ram 1500 in for some warranty work.

I had my 2017 Dodge Ram 1500 in for some warranty work. These guy’s especially Micah was top notch. They kept me informed of the progress on my truck. Had to wait a little longer than I wanted to but no fault of the dealership. I got my truck back and after a day or two I realized that a couple of things were missing. I called and there was no questions and the two parts that were missing were ordered. Haven’t got them yet but it was a no hassle, no questions ask encounter. I will definitely be using them again when needed and would recommend these guys for any and all your service needs.

I had my 2017 Dodge Ram 1500 in for some warranty work.

I had my 2017 Dodge Ram 1500 in for some warranty work. These guy’s especially Micah was top notch. They kept me informed of the progress on my truck. Had to wait a little longer than I wanted to but no fault of the dealership. I got my truck back and after a day or two I realized that a couple of things were missing. I called and there was no questions and the two parts that were missing were ordered. Haven’t got them yet but it was a no hassle, no questions ask encounter. I will definitely be using them again when needed and would recommend these guys for any and all your service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that Micah and our team at Freedom Dodge Chrysler Jeep RAM North provided you with top-notch service during your warranty work on your 2017 Dodge Ram 1500. We appreciate your understanding regarding the wait time, and we’re committed to resolving the parts issue smoothly. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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Salesperson Dean was easy to work with and was

Salesperson Dean was easy to work with and was straightforward about others having interest in the car I was interested in. All issues with the car were disclosed in advance. Dealer addressed some expensive items like installing a new windshield. They had a driver pick me up from the airport (I purchased from out of state). Purchase experience was great!

Salesperson Dean was easy to work with and was

Salesperson Dean was easy to work with and was straightforward about others having interest in the car I was interested in. All issues with the car were disclosed in advance. Dealer addressed some expensive items like installing a new windshield. They had a driver pick me up from the airport (I purchased from out of state). Purchase experience was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Dean was positive and that he was able to provide you with all the information you needed regarding your vehicle. It's great to know that our team at Freedom Dodge Chrysler Jeep RAM North - Sherman made your out-of-state purchase smooth, from the disclosures to the pickup service. We appreciate your trust in us and hope to see you again soon! Enjoy your new car! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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There is no callback to my inquiry and I don't know what

There is no callback to my inquiry and I don't know what I have to complete this review if no one calls me back.

There is no callback to my inquiry and I don't know what

There is no callback to my inquiry and I don't know what I have to complete this review if no one calls me back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your feedback. Here at Freedom Dodge Chrysler Jeep RAM North Sherman, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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Absolutely the best around!

Absolutely the best around! We love doing business with Casey at the used house! Vince was my actual dealer not sure if he’s still there but 5 stars

Absolutely the best around!

Absolutely the best around! We love doing business with Casey at the used house! Vince was my actual dealer not sure if he’s still there but 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you in again soon. Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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Freedom Chrysler Dodge is our #1 stop, we will never

Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them .

Freedom Chrysler Dodge is our #1 stop, we will never

Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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Great Experience!

I have had good experience with both sales and service. My most recent experience was with service and I am quite happy. I took advantage of their tire sale and saved a few hundred dollars. Very friendly and efficient technician.

Great Experience!

I have had good experience with both sales and service. My most recent experience was with service and I am quite happy. I took advantage of their tire sale and saved a few hundred dollars. Very friendly and efficient technician.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Dodge/Ram/Jeep Service Center in North Texas

AJ, Micah, & Everyone I interact with in the Service Department are always helpful, attentive, and make every effort to solve the problem. These folks are Five Stars All The Way!

Best Dodge/Ram/Jeep Service Center in North Texas

AJ, Micah, & Everyone I interact with in the Service Department are always helpful, attentive, and make every effort to solve the problem. These folks are Five Stars All The Way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

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THE BEST!

Carlos our sales guy and James in finance are the reason we came back and just purchased our second vehicle in less than two months apart...THE BEST EXPERIENCE EVER!

THE BEST!

Carlos our sales guy and James in finance are the reason we came back and just purchased our second vehicle in less than two months apart...THE BEST EXPERIENCE EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Natasha. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

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