Freedom Chrysler Dodge Jeep Ram North by Ed Morse

Very helpful and friendly staff. They are ready to help you answer all of your questions. I appreciated the time spent going over the purchase of my Jeep Rubicon! I can do the Jeep “wave” with a smile!

10 out of 10 - Could not be more satisfied with my purchase at this dealership. To summarize, I just purchased a new vehicle I found online 12 days ago from a Grapevine dealership. A beautiful 2021 Jeep Grand Cherokee L Altitude. 6 days after driving it off the lot, I was t-boned and the car was deemed a total loss. With a small window of time to find a replacement, my family and I were on the hunt this past Saturday, 3/8/25. Starting in McKinney and surrounding DFW areas, we visited 6 dealerships, viewed 9 cars, and made a handful of offers/negotiations within approx 9 to 10 hours. While heading to Irving to basically settle for a car that was decent but ultimately not what I wanted, I made one last desperate attempt to find something better and reached out to Freedom Chrysler Dodge Jeep RAM by Ed Morse. The salesman, Brad answered the phone and I gave him the list of what I was looking for and asked if he had it. In short, he said, no. But, his actual words were "I don't have that, but I have a beautiful Jeep that just arrived and you're going to want to see this. As a matter of fact, if you see this car, I guarantee you're going to drive it off the lot today. You might as well turn around now and come here." I tell you what, he wasn't lying. I did want to see this and I drove off their lot in a gorgeous 2022 Jeep Grand Cherokee L Overland that blew my 2021 out of the water. Once we left the Irving dealership, we arrived the the Freedom dealership in Sherman 20 minutes after they closed simply due to the commute and last minute call. Brad and Bird were outside eager to greet us, and in no way shape or form seemed in a rush. These gents were kind, friendly, professional, personable, and genuinely wanted to take care of us as the customers, and they excelled at all of it. The entire buying process was seamless and when shopping for future vehicles, they will always be my first stop moving forward. After an exhausting day, just bummed, and having dealt with a lot of salesman who really could have cared less about me and my buying experience, Brad and Bird were true God sends. The entire experience with them felt like getting a little wink from God. Thank you for the outstanding experience. 0 complaints from me, except, why didn't I call sooner?!

I had my 2017 Dodge Ram 1500 in for some warranty work. These guy’s especially Micah was top notch. They kept me informed of the progress on my truck. Had to wait a little longer than I wanted to but no fault of the dealership. I got my truck back and after a day or two I realized that a couple of things were missing. I called and there was no questions and the two parts that were missing were ordered. Haven’t got them yet but it was a no hassle, no questions ask encounter. I will definitely be using them again when needed and would recommend these guys for any and all your service needs.

Salesperson Dean was easy to work with and was straightforward about others having interest in the car I was interested in. All issues with the car were disclosed in advance. Dealer addressed some expensive items like installing a new windshield. They had a driver pick me up from the airport (I purchased from out of state). Purchase experience was great!

There is no callback to my inquiry and I don't know what I have to complete this review if no one calls me back.

Absolutely the best around! We love doing business with Casey at the used house! Vince was my actual dealer not sure if he’s still there but 5 stars

Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them .

I have had good experience with both sales and service. My most recent experience was with service and I am quite happy. I took advantage of their tire sale and saved a few hundred dollars. Very friendly and efficient technician.

AJ, Micah, & Everyone I interact with in the Service Department are always helpful, attentive, and make every effort to solve the problem. These folks are Five Stars All The Way!

Carlos our sales guy and James in finance are the reason we came back and just purchased our second vehicle in less than two months apart...THE BEST EXPERIENCE EVER!