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Gray-Daniels Nissan Brandon

(398 reviews)
Visit Gray-Daniels Nissan Brandon
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (866) 504-4249 (866) 504-4249
Used (833) 867-1416 (833) 867-1416
Service (855) 239-1031 (855) 239-1031

Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Nissan Brandon from DealerRater.

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I appreciate being able to schedule and appointment and

I appreciate being able to schedule and appointment and having the work completed in a reasonable amount of time. The representatives all seem to be quite well informed and keep me informed of progress as well as provide valid suggestions on additional maintenance one might wish to accomplish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Roger, thank you so much for the great review and the feedback. We look forward on seeing you on your next visit. If you have any questions, feel free to reach out to us.

Teresa was amazing and put us in the perfect vehicle for

Teresa was amazing and put us in the perfect vehicle for our family! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and the kind words about Ms. Teresa. We are so grateful to have her on our sales team. Hope you enjoy your new vehicle. If you have any questions, feel free to give us a call.

DEBRA "MS.

DEBRA "MS. DEE" BRITTENUM Sales Consultant is the best at what she does! All I can say is thank you for Ms Dee because she what look to be impossible for possible Ms Dee is you all best sales person in gray Daniel’s I have met please let her know how amazing she is and the wonderful work she does for the company and community

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Green. thank you so much for the five-star review and the kind words about Ms. D. We are so thankful to have her on our sales. We are so glad that she helped you find the perfect vehicle for you. Hope you enjoy your new vehicle. if you have any questions, please reach out to us.

My lug nut was crossed treaded when I went to get new

My lug nut was crossed treaded when I went to get new tires installed.As a result the spendal was striped out.Now I have a costly repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mr. Jackson, I do apologize you are having some issues. If you would like a second opinion owe would be glad to look and give you an estimate. If you have any questions, feel free to reach out to us.

Service was completed in a timely manner.

Service was completed in a timely manner. I was contacted promptly and advised my vehicle was ready. Paperwork ready when I arrived to pick up my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Andrews, thank you so much for the great review and the feedback. We look forward to seeing you on your next visit. IF you have any questions, feel free to give us a call.

They are very customer service oriented.

They are very customer service oriented. I feel they explain the details and are kind and professional in the process. The service representative I had at G.D. Nissan in Brandon was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Kilgore, thank you so much for the great review and feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

Friendly, nice,and clean environment.

Friendly, nice,and clean environment. I would recommend to family and friends. Why you don’t offer coupons???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Morey, Thank you for the five-star review and the feedback. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

Great service!

Great service! Miss D was fabulous in getting me a loner, my car repaired and returned my car to me on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Boyles, thank you so much for the five-star review and the kind words about Ms. D. If you have any questions, feel free to reach out to us. Have a wonderful weekend.

Friendly, knowledgeable, helpful staff, very

Friendly, knowledgeable, helpful staff, very accommodating and the dealership is clean and well kept. Environment is welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Mabry, thank you for the great review and kind words about our sales department. Hope you enjoy your new vehicle. If you have any questions, feel free to give us a call. Have a great weekend.

Normally wonderful but the first oil change I got that

Normally wonderful but the first oil change I got that was not on my package was 3 hours long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Joanna, I do apologize for the longer wait than normal. We are working on getting our oil change times below an hour. Thank you for being patient with us. If you have any questions, feel free to reach out to us. Hope you have a wonderful weekend.