Reviews
Quality
Teresa's professionalism and help. She is top notch, saved me money on a new contract with oil changes and tire rotations.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Ronnie. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Teresa was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great service experience!
I have engaged your Service Department twice since I purchased a used Jeep Grand Cherokee from a dealership in Norman, OK after several extremely dissatisfying attempts with their Service Department. Both experiences have been phenomenal. I’m impressed! Special thanks to Blake and Chaz (sp?) who were diligent and proactive the entire week. Please ensure the management team know this customer has expressed an overwhelming positive review!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Jennifer. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us anytime! Take care! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Very nice facilities
Friendly not pushy very informative very nice selection made decision making easy explained every step of the process will definitely go back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Good Service
With a prepaid oil change package and set appointment, the process was quick and easy. Waiting area was comfortable and included WiFi. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Allen. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Excellent customer service
Teresa Koberowski made my experience the best I’ve had at your dealership. I observed this not only with myself but with the other customers as well. She’s a keeper. You should do whatever is necessary to keep her. Her excellence in service will keep customers coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Survery
Polite remember customers. Wait is not too long. Very sociable people and never a full moment interesting with them. Very helpful and informative
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Matthew. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great service and follow up.
Professional and courteous. Salesman Jason Klas was great to work with and did an excellent job of representing Freedom and their desire to put the customer service ahead of the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Freedom dodge
Smooth very fast great service advisor even better service manager! They all did a great job! Would highly recommend everyone use freedom!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicklaus, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Service
Very professional and friendly staff. Service cost was very reasonable. Facility was clean. I was only there for service, I don’t have twenty words.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Customer service, cleanliness, and quick service.
Everybody was super polite, very clean facilities, and quick service. Bad news about my vehicle, but the guest service helped.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Daniel. It's our commitment to ensure quality customer care by providing clean facilities as well as polite and quick service to our guests. Please come see us for any future needs. Thanks again! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team