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White's Honda of Lima

(1,808 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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They were able to finish the recalls an hour less than

They were able to finish the recalls an hour less than estimated time. Their service was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was great thanks to Troy was the best, he get

Everything was great thanks to Troy was the best, he get everything ready before I get there, even though we ain’t met yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made an appointment for 10:30 AM.

Made an appointment for 10:30 AM. When I pulled into the service bay, they said they didn't have me on the schedule, but would check. Service manager came out to tell me that the upgrade would take longer as the latest version had to be downloaded and the download was going slow. The whole evolution took about 2 hours to complete. I wish that the technician had replaced the cables he removed, as well as put my seat back at least approximately. My car seat doesn't have the "memory" feature that the EX-L has. Overall, I am satisfied with the work that was done to update my information system, and I haven't encountered any further issues with it. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good experience,everything went as expected and was

Good experience,everything went as expected and was explained very well. They were also very helpful to bring papers to my brother who remained in car because of mobility issues.THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My appointment was at 3pm and they got my vehicle right

My appointment was at 3pm and they got my vehicle right in. The service manager kept me updated on the services being done and what else that may need done in the near future. Everything done only took an hour and a half. I trust their technicians and service at White's Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The facilities are clean They are punctual I find no

The facilities are clean They are punctual I find no fault with the services provided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The people and service was fantastic during my visit.

The people and service was fantastic during my visit. I will buy all my cars from whites in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Well organized dealership where the buying process is

Well organized dealership where the buying process is fast and simple. David was very courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership is quiet.

Dealership is quiet. I like that for my service I do not have to go through the showroom to get customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very precise and informative.

Very precise and informative. Quick and professional transaction. Easy to work with. Would visit again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.