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How do I say enough good things about these guys? I live in Alaska and periodically buy a car to drive home after visiting family back east. I’ve done this 5 times, 3 of them through iMotobank now. Last summer (‘21) Phil and his team *bent over backwards* to secure the van I wanted, make the transaction easy, and have it serviced & waiting. We arrived, inspected the vehicle (exactly as described, exactly as hoped for), signed some papers, screwed on the plates, and set out on our 9000 mile adventure. Perfect. When we do it again next summer, Phil will be the first guy I call. [And If you’re concerned this is a bogus review you can find me on the Siennachat forum, Search on the Alaskan who got his van in Boston.]
They don’t show or mention the damages on the vehicle online. I drive over an hour to see two cars and both had body damage that wasn’t shown in the pics. They office looks like a trailer park rental office from the 80’s. They seemed nice on the phone but they had an attitude like they are going above and beyond. I ended up buying a vehicle but regret it to this day. I should’ve went with my gut and went somewhere else. They refused to repair the issues on the car. They have good reviews on Google but I highly doubt those are real reviews. Look elsewhere.
They create fake listing to entice callers. Once you do, they tell you they don't have the car anymore, but can help you get a new one. They bring you to a website called JOINME.com and they share they're screen with you. They then proceed to try to locate a car that could be ANYWHERE. Show you what they can buy it for and then what you can buy it from them for. TOTAL SCAM. I told them nicely that this was not what I thought I was calling and I wasn't interested in doing business such as this. Then hung up. They called me multiple times from different numbers immediately afterwards harassing me despite my telling them they did not have my permission to contact me. THEN they had the AUDACITY to text me three times. I threatened legal action and BBB reporting and FINNALLY they left me alone. TERRIBLE EXPERIENCE
Bait and switch should not be listed
This car is not available but still advertised on all Web format to get you there when asked about they will tell you they just sold the car tired of seeing it
Great place to buy a car. Bought an M4 6 speed convertible in excellent condition. First saw on Cars.com. They allowed and took the vehicle for an inspection by an outside BMW certified mechanic. Sold to me at a fair price. Rami, especially, was terrific. He seemed to genuinely care that the car was going to an enthusiast. Phillip gave me a trade in value for my M3 that was above what I expected. I highly recommend this dealership.
We recently purchased a vehicle from this dealer when it happened to be the height of the pandemic. Not only were they very communicative throughout every step of the process regarding exactly what the next steps were and what to expect; they were very timely, polite and informative in all of their responses. They worked with us to get through the registration process while the DMV locations were closed and even took care of minor repairs that the vehicle needed after the purchase to ensure it was safe and reliable for my family for years to come. They have proven to be a VERY reputable dealer who most definitely stood by their word during our buying process. I will definitely be looking at their inventory again the next time a vehicle is needed for my family!
Was just browsing a certain car and had trouble with communication at first but once they responded back, things went smooth. Avoided certain questions but that’s typical with any dealership. Overall not terrible. Could do better with answering questions and being straight forward and getting back to customers in a timely manner the first time.