Reviews
Write a reviewThis dealership sells lemon vehicles and then Quahtan
This dealership sells lemon vehicles and then Quahtan gloats about how he can "go back to his country" and get away with not paying you a court ordered settlement after selling a car that doesn't even meet basic safety requirements and is non of after less than 15 days of ownership. Please go buy a car ANYWHERE else but here.
This dealership sells lemon vehicles and then Quahtan
This dealership sells lemon vehicles and then Quahtan gloats about how he can "go back to his country" and get away with not paying you a court ordered settlement after selling a car that doesn't even meet basic safety requirements and is non of after less than 15 days of ownership. Please go buy a car ANYWHERE else but here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My son wanted a Dodge Charger he had on the lot.
My son wanted a Dodge Charger he had on the lot. My son is 19 and this was his first car purchase so I let him handle most of it with my support. We found the car on CarGurus. On CarGurus it said the car could be delivered but that was not an option with the dealership. When dealing with mom and pop car dealership I expect everything to not be as it seems. Carfax said no accidents = Actually had front fender minor damage never listed on the description Dealer refused to fill the tank up when we left and gave us money for a car wash 2 DAYS AFTER BRINGING THE CAR HOME THE REVERSE WENT OUT. I had to pay to get the car towed back to the dealership. Dealership refused to help pay for the tow. His exact words were "I don't know what you have done to the car" my son had only driven it from sacramento to home and to work the next day. Right before the reverse went out he told my son the financing didn't go through. My sons dad helped him get the car financed. after 2 weeks of that we finally were able to pick up the car even though the dealer said he would tow it back to me. he insisted we pick it up. When the reverse went out I looked in our folder for our warranty paper but it wasn't there. I insisted my son get an extended warranty on the car. We are paying an extra 2k for the warranty. I asked the dealer for a copy of the warranty, he insisted it was in the folder I told him it wasn't. He said he would put it in the dash board of the car. When we got the car back no warranty in the car. AFTER HAVING THE CAR BACK A DAY THE CHECK ENGINE LIGHT CAME ON.THE DEALER INSURED ME HE CHANGED THE OIL. WHEN MY SON TOOK IT TO GET AN OIL CHANGE HIS FILTERS WERE FILTHY. THERE WAS NO WAY THIS CAR HAD AN OIL CHANGE. THE CHECK ENGINE LIGHE WAS STILL ON. SO WE MADE AN APPOINTMENT AT THE DODGE DEALERSHIP THINKING WE HAD A WARRANTY THAT COVERED. I ASKED AGAIN FOR THE WARRANTY. THE DEALER STOPPED RESPONDING. FINALLY WHEN HE RESPONDED HE TOLD ME IT WAS MY FAULT I LOST THE WARRANTY AND HE WOULD SEND IT TO ME THE NEXT DAY. THE NEXT DAY THE WARRANTY HE TEXTED A PICTURE OF TO ME DID NOT EVEN HAVE MY SONS SIGNATURE ON IT. THE WARRANTY STATED WE ARE COVERED FOR ALL THIS STUFF WITH ENGINE, TANSMISSION, FLUIDS AND EVEYRTHING. WE TAKE THE CARE TO THE DEALERSHIP THHEY TELL MY SON THE WARRANTY IS CRAP AND DOESNT COVER ANYTHING WITH THE ENGINE AND HE HAS TO PAY $900. i WOULDN'T SEND MY DOG TO BUY ANOTHER CAR HERE. THE DEALER IS MISLEADING AND A CROOK.
My son wanted a Dodge Charger he had on the lot.
My son wanted a Dodge Charger he had on the lot. My son is 19 and this was his first car purchase so I let him handle most of it with my support. We found the car on CarGurus. On CarGurus it said the car could be delivered but that was not an option with the dealership. When dealing with mom and pop car dealership I expect everything to not be as it seems. Carfax said no accidents = Actually had front fender minor damage never listed on the description Dealer refused to fill the tank up when we left and gave us money for a car wash 2 DAYS AFTER BRINGING THE CAR HOME THE REVERSE WENT OUT. I had to pay to get the car towed back to the dealership. Dealership refused to help pay for the tow. His exact words were "I don't know what you have done to the car" my son had only driven it from sacramento to home and to work the next day. Right before the reverse went out he told my son the financing didn't go through. My sons dad helped him get the car financed. after 2 weeks of that we finally were able to pick up the car even though the dealer said he would tow it back to me. he insisted we pick it up. When the reverse went out I looked in our folder for our warranty paper but it wasn't there. I insisted my son get an extended warranty on the car. We are paying an extra 2k for the warranty. I asked the dealer for a copy of the warranty, he insisted it was in the folder I told him it wasn't. He said he would put it in the dash board of the car. When we got the car back no warranty in the car. AFTER HAVING THE CAR BACK A DAY THE CHECK ENGINE LIGHT CAME ON.THE DEALER INSURED ME HE CHANGED THE OIL. WHEN MY SON TOOK IT TO GET AN OIL CHANGE HIS FILTERS WERE FILTHY. THERE WAS NO WAY THIS CAR HAD AN OIL CHANGE. THE CHECK ENGINE LIGHE WAS STILL ON. SO WE MADE AN APPOINTMENT AT THE DODGE DEALERSHIP THINKING WE HAD A WARRANTY THAT COVERED. I ASKED AGAIN FOR THE WARRANTY. THE DEALER STOPPED RESPONDING. FINALLY WHEN HE RESPONDED HE TOLD ME IT WAS MY FAULT I LOST THE WARRANTY AND HE WOULD SEND IT TO ME THE NEXT DAY. THE NEXT DAY THE WARRANTY HE TEXTED A PICTURE OF TO ME DID NOT EVEN HAVE MY SONS SIGNATURE ON IT. THE WARRANTY STATED WE ARE COVERED FOR ALL THIS STUFF WITH ENGINE, TANSMISSION, FLUIDS AND EVEYRTHING. WE TAKE THE CARE TO THE DEALERSHIP THHEY TELL MY SON THE WARRANTY IS CRAP AND DOESNT COVER ANYTHING WITH THE ENGINE AND HE HAS TO PAY $900. i WOULDN'T SEND MY DOG TO BUY ANOTHER CAR HERE. THE DEALER IS MISLEADING AND A CROOK.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice people i got nice car from them the pric
Very nice people i got nice car from them the price was great i loved how the take care of the financing process was so easy
Very nice people i got nice car from them the pric
Very nice people i got nice car from them the price was great i loved how the take care of the financing process was so easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buyer beware
If you’re looking for a xxx car, you’ve come to the right place. I’m currently enjoying a 24k car payment for a rat infested car. I’ve asked them to due the bare minimum and pay for the damage. Aside from going small claims court next, I just get to enjoy the possibility of my car catching fire from faulty wires. You too can have this life if you buy from Kian.
Buyer beware
If you’re looking for a xxx car, you’ve come to the right place. I’m currently enjoying a 24k car payment for a rat infested car. I’ve asked them to due the bare minimum and pay for the damage. Aside from going small claims court next, I just get to enjoy the possibility of my car catching fire from faulty wires. You too can have this life if you buy from Kian.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not buy from this guy!!!!
This place is an absolute scam!!!! We purchased a car from them and now we have a car payment for a broken down car. I’ve only had it 3 weeks!!!!
Do not buy from this guy!!!!
This place is an absolute scam!!!! We purchased a car from them and now we have a car payment for a broken down car. I’ve only had it 3 weeks!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Location: clean, safe, and inviting Inventory: Wide selection of inventory in good condition and great price. Dealer: helpful, calm, welcoming, and easy to talk to. Follows up with you until purchase is complete 👍🏼 Experience: Excellent I would recommend many to check his dealership. We recently made a purchase at kian dealership and were very satisfied with our purchase as well as how Mohamed treated us. He has great deals on his cars that we made the long drive to see his dealership. He was very helpful and guided us through out our purchase. I usually hate car shopping but Mohamed really helped us be informed and didn’t pressure us with our purchase. He kept in contact with us throughout our entire purchase. Thank you Kian dealership and Mohamed for all your help. We look forward to future business with you.
Great Experience
Location: clean, safe, and inviting Inventory: Wide selection of inventory in good condition and great price. Dealer: helpful, calm, welcoming, and easy to talk to. Follows up with you until purchase is complete 👍🏼 Experience: Excellent I would recommend many to check his dealership. We recently made a purchase at kian dealership and were very satisfied with our purchase as well as how Mohamed treated us. He has great deals on his cars that we made the long drive to see his dealership. He was very helpful and guided us through out our purchase. I usually hate car shopping but Mohamed really helped us be informed and didn’t pressure us with our purchase. He kept in contact with us throughout our entire purchase. Thank you Kian dealership and Mohamed for all your help. We look forward to future business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best save yourself the trouble
If the ultimate car buying experience involves giving a new mother stress for 6 months, wasting her time, then threatening her with a legal battle that "We will win like we've won many others", this is the place to shop at! Unless you'd like to find out what this is all about, I suggest shopping from another dealer. Save yourself the trouble
Best save yourself the trouble
If the ultimate car buying experience involves giving a new mother stress for 6 months, wasting her time, then threatening her with a legal battle that "We will win like we've won many others", this is the place to shop at! Unless you'd like to find out what this is all about, I suggest shopping from another dealer. Save yourself the trouble
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great little dealer in Sac with wonderful deals!
So grateful to this used car dealer. I got my sweet little dream car here. I am a WEB SLEUTH. I am a researcher. I LOOKED HIGH AND LOW for a used Mazda 3 in our area, 2011 or newer, in a certain price range. This one was listed with a sort of unbelievably good price- with a clean title. I drove from a distance to check it out and expected to be disappointed. It was absolutely immaculate inside was by far the best deal I could find. Almost every Mazda 3 in my price range was a salvage title, but not this one. They had the full CarFax printed out. The dealership looked cleaner and more put together than the many many others surrounding it. The office is clean as heck, and the bathroom is immaculate. I am DETAIL oriented and noticed all these things as a major good sign, despite it being a small-ish used dealership it all felt extremely professional compared to the surrounding dealer lots. My new used Mazda just took me on a road trip to Palm Springs, middle of the desert, zero worries. I told Mohammed if all went well on my trip or about a month after purchase I would write a stellar review, so here I am! Two days after purchasing my car, I took it to our trusted family mechanic and he found only two tiny things as issues, i needed two new tires, and a belt replacement in a couple months. Other than that, he gave full stamp of approval. I am thrilled. My 2013 Mazda 3 drives like.a dream, with cruise control, cold AC, great sound system, super clean engine. Mohammed (sp?) was so very kind. He told me that since I was not able to have a mechanic meet me there like I wanted, that if i found anything wrong in the first couple days I could bring the car back to have his mechanic (brother) work on it, no problem. The mechanic is next door and both businesses have all their licenses and full certifications properly shown for all to see, nothing felt shady. He was not pushy and seemed extremely genuine. He gave me ALL THE FACTS straight up about As-Is agreements on buying a car etc and options to return if I wanted to buy that option. He was absolutely friendly and not overly so where you can tell they just want to make a sale. I received my registration and tags in the mail exactly 1.5 weeks after the sale, so easy! I also was able to purchase a nice warranty. I am used to driving much older cars so my new (used) car makes me feel like a queen. I am so grateful to this little dealer for putting my life of breaking down cars AT EASE!
Great little dealer in Sac with wonderful deals!
So grateful to this used car dealer. I got my sweet little dream car here. I am a WEB SLEUTH. I am a researcher. I LOOKED HIGH AND LOW for a used Mazda 3 in our area, 2011 or newer, in a certain price range. This one was listed with a sort of unbelievably good price- with a clean title. I drove from a distance to check it out and expected to be disappointed. It was absolutely immaculate inside was by far the best deal I could find. Almost every Mazda 3 in my price range was a salvage title, but not this one. They had the full CarFax printed out. The dealership looked cleaner and more put together than the many many others surrounding it. The office is clean as heck, and the bathroom is immaculate. I am DETAIL oriented and noticed all these things as a major good sign, despite it being a small-ish used dealership it all felt extremely professional compared to the surrounding dealer lots. My new used Mazda just took me on a road trip to Palm Springs, middle of the desert, zero worries. I told Mohammed if all went well on my trip or about a month after purchase I would write a stellar review, so here I am! Two days after purchasing my car, I took it to our trusted family mechanic and he found only two tiny things as issues, i needed two new tires, and a belt replacement in a couple months. Other than that, he gave full stamp of approval. I am thrilled. My 2013 Mazda 3 drives like.a dream, with cruise control, cold AC, great sound system, super clean engine. Mohammed (sp?) was so very kind. He told me that since I was not able to have a mechanic meet me there like I wanted, that if i found anything wrong in the first couple days I could bring the car back to have his mechanic (brother) work on it, no problem. The mechanic is next door and both businesses have all their licenses and full certifications properly shown for all to see, nothing felt shady. He was not pushy and seemed extremely genuine. He gave me ALL THE FACTS straight up about As-Is agreements on buying a car etc and options to return if I wanted to buy that option. He was absolutely friendly and not overly so where you can tell they just want to make a sale. I received my registration and tags in the mail exactly 1.5 weeks after the sale, so easy! I also was able to purchase a nice warranty. I am used to driving much older cars so my new (used) car makes me feel like a queen. I am so grateful to this little dealer for putting my life of breaking down cars AT EASE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
the serves was awesome
the serves was awesome and i like how they were talking to me i will recommend them to family's and friends and the prices was the best in town
the serves was awesome
the serves was awesome and i like how they were talking to me i will recommend them to family's and friends and the prices was the best in town
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase