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Great Service at Brown Honda
Great communication! Easy to work with and great follow up. I was only shown what I was interested in buying. I am happy with the service and professionalism
Very customer friendly. Honest and trustworthy! Have been with Brown Honda for 13 yes since I bought my Honda Accord there new in 2013. Very satisfied!
Thank you, Pearl! We're glad the Brown Honda team has earned your business for so many years! We appreciate your confidence in us and look forward to providing many more years of quality care!
Service good. On-line scheduling bad.
On-line scheduling system not great. It allowed me to set a 4:30PM appt several days in advance but then they called the day of the appt and said their people only work until 4:30. Apparently "drop-off" means "tomorrow". Set another appt for 3:30PM and got in fine with no issues but was very politely told to not use on-line for scheduling past 11:45AM! They said to call instead. Other than that it was a good experience.
Thank you for your honest feedback! We appreciate you taking the time to leave us your review and look forward to seeing you at your next appointment! - Brown Honda
This is vehicle #2 that I purchased from Brown Honda and both experiences were wonderful! I had the pleasure of working with Matt, who was absolutely great, but both times the staff was personable, friendly, and you could tell they truly care about their customers. The deal I got was fantastic and they made sure to get me exactly what I wanted. I'd recommend them to anyone, again and again.
Thank you for your loyal business, Virginia! We're so glad Matt and the team took great care of you during your recent visit and we hope you're enjoying your new vehicle so far. Take care and thanks again, from all of us here at Brown Honda!
Shopping at Brown Honda
Jamie was very helpful and did not high pressure us which we appreciated. Was hoping for a better price for the Accord but that was due to the dealership not Jamie. Overall we are very happy with our experience. Love the new CRV!!
Thank you for your delightful five-star review! We're so pleased Jamie and the Brown Honda team made this such a great experience for you! Congratulations on your CR-V!
Best dealership in the area
Excellent customer service, they were extremely helpful and friendly, as always. They truly make you feel as comfortable as possible through the car buying process
We are so happy to heat that your time at Brown Honda is comfortable and positive! Thank you for your kind words about our team!
Car serviced as needed. Excellent quality of care and consideration. Staff friendly and helpful. No unnecessary repairs suggested. Site clean and safe. Prompt and friendly service given. No unexpected delays.
Thank you for the wonderful five-star rating, Ken! We appreciate you coming to Brown Honda for your service needs and are so happy we could give you a positive experience! See you next time!
Excellent customer service!! They made buying a vehicle fast and easy!! They helped me pick out options based on what I preferred. Thank you, Stewart and Shanna!!
Thank you for the positive feedback about your recent experience with the Brown Honda team! We're glad Stewart and Shanna had the opportunity to assist you and we hope you're enjoying your new vehicle so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Great timely service
Great service, quick and friendly shuttle driver, adjusted my service despite online booking hiccups. Was able to get to work and back within time! Thank you
Thank you for choosing Brown Honda for your service needs! It was our pleasure to take care of you!
Great service but car is in the shop
Customer service was great! Although I’m not happy about the fact that my car is already in the shop after I just bought it 4 days ago!