Reviews
Write a reviewThank you Mike and Nina for a great deal and a wonderful
Thank you Mike and Nina for a great deal and a wonderful return purchasing experience with Mitsubishi!! I wish there was hundreds of mikes and Nina's around! Nina is extremely passionate and knowledgeable about Mitsubishi vehicles. She's friendly and a go getter! Michael is a go getter and is not afraid to put the work in the get the numbers to be where I need them. He goes above and beyond for his clients and gets all their requests done and more! I will definitely be returning for any other car needs in the future!! Very pleased!!! Great job Mitsubishi in Odessa, Texas!!
Thank you Mike and Nina for a great deal and a wonderful
Thank you Mike and Nina for a great deal and a wonderful return purchasing experience with Mitsubishi!! I wish there was hundreds of mikes and Nina's around! Nina is extremely passionate and knowledgeable about Mitsubishi vehicles. She's friendly and a go getter! Michael is a go getter and is not afraid to put the work in the get the numbers to be where I need them. He goes above and beyond for his clients and gets all their requests done and more! I will definitely be returning for any other car needs in the future!! Very pleased!!! Great job Mitsubishi in Odessa, Texas!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for taking the time to write down this amazing review. We appreciate the fact that our staff was able to help you in the best way they can. We hope you had an excellent experience at Odessa Mitsubishi. Please feel free to reach out with any questions or concerns that you have!
They went above and beyond while assisting me and
They went above and beyond while assisting me and everyone was very kind and helpful…
They went above and beyond while assisting me and
They went above and beyond while assisting me and everyone was very kind and helpful…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This Car dealership and the people that was involved in
This Car dealership and the people that was involved in my car buying process were a God sent experience to me. They went above and beyond to get me riding and moving along it was just a two-day process. If you are in the market for a new or used vehicle, go and see Tito and Chrystina they will make it happen for you. God Bless this dealership and the people that make it happen for people like me. J. Roberson
This Car dealership and the people that was involved in
This Car dealership and the people that was involved in my car buying process were a God sent experience to me. They went above and beyond to get me riding and moving along it was just a two-day process. If you are in the market for a new or used vehicle, go and see Tito and Chrystina they will make it happen for you. God Bless this dealership and the people that make it happen for people like me. J. Roberson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cesar they one of the hardest working most consistent
Cesar they one of the hardest working most consistent guys I know. No one will work harder to get you approved. Jeff the GM nicest guy you’d ever meet, above and beyond for Employees and more importantly the customers. Love the guy. Brandon Fisher - Financ - Lazy, poor leader, man that can't stand on his word, instead 400 pound waste of space that does not have a clue about about a clue or anything going on outside his office where he hides, fat white privilege no talent, Building needs to be knocked down and rebuilt. Worst standard of dealership I've even seen really
Cesar they one of the hardest working most consistent
Cesar they one of the hardest working most consistent guys I know. No one will work harder to get you approved. Jeff the GM nicest guy you’d ever meet, above and beyond for Employees and more importantly the customers. Love the guy. Brandon Fisher - Financ - Lazy, poor leader, man that can't stand on his word, instead 400 pound waste of space that does not have a clue about about a clue or anything going on outside his office where he hides, fat white privilege no talent, Building needs to be knocked down and rebuilt. Worst standard of dealership I've even seen really
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
First time buyer
My experience was great Yadira was my sales person she help me get and my new car she answer all my questions I really recommend her
First time buyer
My experience was great Yadira was my sales person she help me get and my new car she answer all my questions I really recommend her
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julissa, we are thrilled to have helped you with your car buying experience. Have a great one!
Don’t waste your time
This place is terrible. There are five employees. I was here for an hour and only one person said hello. There was only one customer in the office. So the other four employees watched you tube and smoked cigarettes. When I left the only one who said hello to start with said he will be with me in a minute. Great. But what about the other four employees
Don’t waste your time
This place is terrible. There are five employees. I was here for an hour and only one person said hello. There was only one customer in the office. So the other four employees watched you tube and smoked cigarettes. When I left the only one who said hello to start with said he will be with me in a minute. Great. But what about the other four employees
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Good morning. We would like to apologize for the behavior of our sales professionals during your visit to our dealership. Their actions go against the standards we hold our employees to and they did not represent our business well. Our customers are our priority and we, again, apologize for how you were treated. We will use your feedback to make sure this does not happen again. We hope you are well, and thank you for taking the time to leave this review.
Unprofessional
The sales team is unknowledgeable and very unprofessional. Would not recommend going to them. I went in and waited for a salesperson to finish up her personal phone call. When I asked questions about the vehicle she had no clue what was going on.
Unprofessional
The sales team is unknowledgeable and very unprofessional. Would not recommend going to them. I went in and waited for a salesperson to finish up her personal phone call. When I asked questions about the vehicle she had no clue what was going on.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good morning, Tom. Making sure our customers feel prioritized is something we continuously strive for and it is upsetting to hear that you did not experience this during your visit to our dealership. We would like to apologize for our inability to answer your questions and your overall negative experience here at Odessa Mitsubishi. We will use your review to learn from our mistake and become a better business. Thank you and we hope you are having a great start to 2024.