Reviews
Write a reviewZero stars So disappointed in the after sale customer
Zero stars So disappointed in the after sale customer service at this location. I bought a used Ford Edge (paid cash) after I got it home I realized they didn’t give me the code for the keyless entry on the door. When I called to ask for it I was told that it would cost $87. What ? Doesn’t that come with the vehicle I just purchased? Well, I was told I needed to buy it from a Ford dealer to get the code. Um, excuse me, I DID buy it from a Ford dealership- I bought it from YOU…. (They had transferred it from their “Buick” dealership in Mt Pleasant - a Toliver dealership). Really? My husband & I will be in the market for a new F-350 4x4 soon ($80k + cost) I can tell you where I WON’T be buying it from. I won’t recommend this dealership to anyone. Pathetic …
Zero stars So disappointed in the after sale customer
Zero stars So disappointed in the after sale customer service at this location. I bought a used Ford Edge (paid cash) after I got it home I realized they didn’t give me the code for the keyless entry on the door. When I called to ask for it I was told that it would cost $87. What ? Doesn’t that come with the vehicle I just purchased? Well, I was told I needed to buy it from a Ford dealer to get the code. Um, excuse me, I DID buy it from a Ford dealership- I bought it from YOU…. (They had transferred it from their “Buick” dealership in Mt Pleasant - a Toliver dealership). Really? My husband & I will be in the market for a new F-350 4x4 soon ($80k + cost) I can tell you where I WON’T be buying it from. I won’t recommend this dealership to anyone. Pathetic …
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
wonderful
nice cars, great prices! Friendly salesman, very quick! five stars for sure!! Better deals then in Tyler TX worth the drive. Thank you Toliver ford
wonderful
nice cars, great prices! Friendly salesman, very quick! five stars for sure!! Better deals then in Tyler TX worth the drive. Thank you Toliver ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase