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Ideal Hyundai of Frederick

(1,852 reviews)
2025 state dealer award
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2025 state dealer award 2025 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(1,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Hyundai of Frederick from DealerRater.

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New vehicle purchase

Mr. Cooper was very good with respect to explaining all the features of the 2017 Sonata Limited Hybrid with blue technology. xxx xxxxxx xxxx xxxx

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

Had a great buying experience here - Leon was great, helped me figure out exactly what would make sense and no pressure at all. Everyone was friendly, waiting area had a charging station and some activities for kids which helped immensely since I had my son with me. Will definitely make Ideal my 1st stop when we look for the next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Best dealership I've been I will be buying my next car from there highly recommend this dealership to friends and family I loved working with Eric cook for this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A great experience

Initially I called the dealership and spoke to Mr. Cook. I asked him a few questions and he answered them without the normal aggressive behavior of a car salesman. He simple stated that he would be glad to help me with further questions if I needed him. He eventually talked me into coming in to test drive the Tuscon and I stated I would in an hour, but I showed up in maybe 20 minutes. I spoke to Mr. Cook, told him what I wanted and we walked the car lot to see if I could find something that I was interested in. It took about 20 minutes. I found a car I liked and Mr. Cook wrote up the sale. I did tell him that I only had an hour or two that I had an appointment. He had me done by that necessary time and I drove off the lot with a new car. That was the fastest, easiest, most comfortable experience that I've ever had as it relates to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My New Hyundai

Very happy with my car buying experience and new SUV. Salesman was very pleasant to work with, friendly no pressure. Would recommend this salesman and dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

42

I'm not really much for review. I knew what car I wanted, I ask for it, they showed me the car, we did some paperwork, and after about an hour, I drove off in my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealership

Ideal Buick is a great place to buy an automobile. Erick Cook was exceptional, he also sold my son a car, and will go to him when my daughter-in-law gets one next. year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My review

Dan Painter was very professional and friendly. He knew everything about our new Sonata Hybrid and explained the functions in a very understandable manner. He's an asset to the Ideal Dealership. I'd give him a raise and he didn't ask me to say that or any other part of my review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tuscon

Very pleased with purchase and hoping Ideal will continue to be our dealership of choice for service as well as purchase. There was a defect with headlight and prompt attention by service department and will be replaced this week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 G80

Very pleasant experience. I was familiar with the leasing process, as I had previously leased a 2015 Genesis from this same dealership. Both Robert Ocasio and Teresa Foster were very courteous and professional. Robert Ocasio went above and beyond by spending two hours with my husband and me explaining all of the features of the 2018 Genesis that had been added since the 2015 model year. We will definitely recommend Robert to our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.