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great service department
recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.
I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.
2018 Dodge Challenger T/A 392 - Not trustworthy
Set up an appt 10 days prior to 8/29/20 to buy a used 2018 Challenger T/A. Drove 2 hours to said dealer and was told by salesman that someone put a deposit on vehicle the night before. No call the day before from this dealership to advise me of this. Was willing to buy car outright with cash, salesman refused. Wasted my time and gas. All it would have taken was one simple call to me the day before. Would never ever recommend this 'dealership'.
Steve - We take full responsibility for the mistake and, again, we sincerely apologize for not communicating what happened the evening before you arrived. We have put in place a process to keep this from happening in the future but we completely understand your frustration. We wish you all the best Steve.
Very Professional and Respectful!
We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.
We always strive to meet our customers expectations. Thank you Susan!
They are biggest scam don't trust they advertising price ! they just want a get you in there door and sale you something else stay a way !!!
Hello Max. Thank you for the review, however we feel we must correct the record. Our website, as well as, corresponding third party websites indicate that the Everybody Price does not include freight, tax and tag fees. Any customer may qualify for additional incentives but the every customer qualifies for the Everybody Price. Thank you again and we wish you all the best.