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Northwest Motorsport - Pasco

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (309 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service

It was quick, smooth and easy. They are good people in your dealership. They all made sure I was getting taken care of throughout the process. Johnny and Tanner took care of me. Lorenzo signed with me. But the whole crew is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your feedback. It is fantastic to hear you enjoyed your experience with us! Thank you for taking note of our customer service. We look forward to assisting anyone you may send our way.

Great service

Very friendly staff and got right to buisness getting me into a truck. Pleasure doing buisness. You have a customer for life with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is always great to know our customers are satisfied. Thank you for taking the time to leave a review.

Great team!!

Brian Roberts (Our salesman) took the time to walk around the entire lot and showed us all the vehicles that fit our budget, did not rush, and was very knowledgeable about the inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful for your amazing review. We are so happy to hear Northwest Motorsport was able to get you into a vehicle you love! We want every customer to be completely happy with their vehicle purchase and its tremendous to know your experience met expectations. We hope to see you again for your next vehicle.

BEST CAR BUYING EXPERIENCE EVER!!!!

Jay was awesome! Great personality and very respectful. I was really impressed with his level of professionalism. Financing paperwork was quick and easy. The finance guy worked hard for us to get a better interest rate! Documentations was fast and easy! I'm used to allocating at least 6 hours to the purchasing of a vehicle after deciding on which one to purchase. We were in and out in less than 2 hours after we decided which one to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great review with Jay and Northwest Motorsport!

Good experience

How easy it was to look at veh. Also how helpful the sales staff was . Overall a good experience we will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We strive to make the Northwest Motorsport experience as simple, comfortable and straightforward as possible, so you can get on the road with ease. We are ecstatic to hear that we got you into a ride you love. Thank you for leaving a review.

World class

Eddie Lopez helped me tremendously. I was across the country helping my ill father when I came across the truck I have been looking for. He made sure the truck was solid and all the paperwork was in order for my return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us—and we agree, Eddie is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Good Service, Poor Detailing

Robert and Jesse were excellent to deal with. Straight to the point and professional. The detailing could definitely use work. Truck was dirty when i arrived to look at it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review. We work hard to provide amazing service and we are glad you got to drive away with the perfect vehicle. Please come back and see us for the next one.

Great selection

Great selection, great website. Better to drive to the dealership rather than buying online. Helpful salesmen, and the office staff was helpful over the phone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review, Shawn! We are glad the Northwest Motorsport team could help you find an amazing first car. Come back and see us again the next time you need a new vehicle!

Great service

Good communication and was a fairly quick deal from start to finish. Jimmy was great to deal with. Had a good inventory of trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind review, Danny! We strive to make the Northwest Motorsport experience friendly and honest. We hope you'll come back and see us again the next time you need a vehicle!

Great service

Customer service and hospitality was amazing. Was helped right away and they had exactly what I needed. Salesman did exactly what he needed for me to leave the lot with the truck I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow Ivan! We are so thrilled to hear we were able to make it happen for you. Thank you for choosing NWMS and welcome to the family!