Best Value Automotive

I highly recommend Best Value Automotive. I went there after been to a few car lots in town and they impressed me with their service, I went in there hoping to find a decent deal on a truck and they had a nice selection and walked me through the whole financing process. Great deals

So I bought a vehicle from this lot under the impression that the vehicle I was buying had a rebuilt engine in it. I had the statement that I would be given the paperwork signifying that the engine inside the vehicle I was buying was in fact rebuilt. It took me a month and a half of me calling almost every day for them to finally provide me with a receipt of the engine they purchased and had installed in the vehicle prior to me buying it off their lot. The same exact day I drove the vehicle off the lot by the time I got home the check engine light was on. I had it scanned and it turned out to be an evap code. My sales rep Jeremy offered to have it taken care of by a shop they use. I received my vehicle back a little over a week later and again by the time I got my vehicle home the check engine light was back on. So it went back for round two. Another week goes by and I receive my vehicle, this time the check engine light came back on two days later for the same code. It went back a third time and I received my car back another week later. If you guessed that the light came back on the next day you would be correct. LOL I Told them I would personally take care of it because I had my vehicle in their shop pretty much for the first month of me owning it and the problem still wasn’t fixed. Then when I received my car back I started having my airbag lights come on. Come to find out that this vehicle has an airbag recall. I understand that the dealership will take care of this free of charge and that is the route that I am going to take. Then I noticed my vehicle leaking pretty heavily. I had it checked out and confirmed it was coming from around the oil pan. But because there was so much oil it looked like it was kind of coming from everywhere. I parked my vehicle for one week because of availability in a different shop and by the time I had my vehicle towed to this shop to have them diagnose it all of the oil inside my engine was completely emptied. They did confirm that it was a rebuilt engine the lot installed inside my vehicle but said that the install done was completely unprofessional. I had not only an oil pan gasket blow but also my rear main blow. Which is crazy because when a new engine is installed all new seals go with it so having a brand new seal blow is very unluckily unless it was installed incorrectly or mishandled. Also I have them look at the evap problem and instead of correctly removing/repairing or installing a new exhaust the lot had cut the exhaust and did a horrible weld job to try and fix leaks and left holes everywhere so exhaust is spraying everywhere.I have explored all my possible opportunities to stay in communication with this lot to receive some sort of assistance but they have denied any help I’ve asked for. So I am paying almost $1800 to get these fixed myself. Please take careful consideration when looking at this lot.

They were. Great we bought a Dodge Ram 1500 never had any problems at all we have had it two years we will definitely go back when we trade up thanks for the wonderful truck Denny&Susan Potts

I purchase there my 2015 Chevrolet Suburban and it’s been an awesome vehicle and their service was amazing. After a week of my purchase the check engine light came on and took it back and they diagnose it for me and it ended been the Gas cap. I highly recommend this place.

With the exception of the awesome salesman Jeremy, I would never go there or send anyone there to buy a vehicle. First they sold me a truck with less than 3mm on the rear brakes, second had the tires replaced and I had a defective tire blow out on me on my way home, next the truck wouldn't start after 2 days of having it and finding out from 2 certified mechanics that it had cracked heads, low compression and major leaks in the radiator the owner kept blowing me off to come get it to fix it. I finally got the truck 2½ hours back up to the dealer myself their so called certified mechanic told them the engine was fine and the owner Alvaro tried to tell me my cost was going to be half of the fix cost at $749 to get the $400 breaks done and a 20 radiator hose. When I told them I wasn't going to pay for things that were needed to be done before selling it legally he told me he'd only give me $15,000 back out if the $19,000 I paid for it. All of this and the loaner car they first gave me had no turn signals, break lights, very dim headlights and warn out wind shield wipers knowing I had to drive 2½ hours back home. NEVER GO TO THIS DEALERSHIP. I WOULDN'T ASK THE OWNER FOR A BICYCLE LET ALONE A TRUCK.