Reviews
Mitch was extremely helpful with my situation, made sure
Mitch was extremely helpful with my situation, made sure I had everything I needed, assured me I would get to my destination and was very compassionate with my concerns. I feel very fortunate he was my service advisor. Thank you
Mitch was extremely helpful with my situation, made sure
Mitch was extremely helpful with my situation, made sure I had everything I needed, assured me I would get to my destination and was very compassionate with my concerns. I feel very fortunate he was my service advisor. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mitch was outstanding right from the start there was no
Mitch was outstanding right from the start there was no guessing, or being kept in the dark. He answered any question i had also informed me right away when the problem with my truck was found. Mitch is a great representative for GMC lake city. It was great to have him taking care of me. I definitely will recommend GMC lake city to my family & friends. Thank You
Mitch was outstanding right from the start there was no
Mitch was outstanding right from the start there was no guessing, or being kept in the dark. He answered any question i had also informed me right away when the problem with my truck was found. Mitch is a great representative for GMC lake city. It was great to have him taking care of me. I definitely will recommend GMC lake city to my family & friends. Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lies and lies.
Lies and lies. Didn't follow. Up with anything said they was going to cut prices and did not. Ross the manger talks out of both sides of his mouth
Lies and lies.
Lies and lies. Didn't follow. Up with anything said they was going to cut prices and did not. Ross the manger talks out of both sides of his mouth
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The salesman was very polite and very professional The
The salesman was very polite and very professional The financial officer was very polite and professional wonderful experience thank you all
The salesman was very polite and very professional The
The salesman was very polite and very professional The financial officer was very polite and professional wonderful experience thank you all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with service.
Very happy with service. In and out in timely way. It was only an oil change, but have been happy with other service issues.
Very happy with service.
Very happy with service. In and out in timely way. It was only an oil change, but have been happy with other service issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Order parts not in for three months,had to be reorded and
Order parts not in for three months,had to be reorded and on estiment when it will Get back in to the shop.
Order parts not in for three months,had to be reorded and
Order parts not in for three months,had to be reorded and on estiment when it will Get back in to the shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Robbie and service department communicated with me
Robbie and service department communicated with me promptly on the issue with vehicle and kept me updated.
Robbie and service department communicated with me
Robbie and service department communicated with me promptly on the issue with vehicle and kept me updated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robbie was very friendly.
Robbie was very friendly. The service was very quick. The "complimentary oil change" discount merely brought the inflated cost down to what the other businesses in Lake City charge. I've always believed that complimentary meant no charge. Apparently I was mistaken. The other dealerships in Lake City at least offered the first oil change free when we traded with them. Toyota, Ford, Chevrolet, Nissan, & Dodge all offer coupons for an additional savings. What possible reason would cause me to drive across town to trade with your company? Lesson learned! Be assured that I will convey to my friends & associates my thoughts regarding your "Wolfpack Advantage." I certainly now understand the term.
Robbie was very friendly.
Robbie was very friendly. The service was very quick. The "complimentary oil change" discount merely brought the inflated cost down to what the other businesses in Lake City charge. I've always believed that complimentary meant no charge. Apparently I was mistaken. The other dealerships in Lake City at least offered the first oil change free when we traded with them. Toyota, Ford, Chevrolet, Nissan, & Dodge all offer coupons for an additional savings. What possible reason would cause me to drive across town to trade with your company? Lesson learned! Be assured that I will convey to my friends & associates my thoughts regarding your "Wolfpack Advantage." I certainly now understand the term.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with my service, I brought in my
I was very pleased with my service, I brought in my vehicle and the service department took my vehicle back in a timely manner. Thanks to all that got me in and out quickly
I was very pleased with my service, I brought in my
I was very pleased with my service, I brought in my vehicle and the service department took my vehicle back in a timely manner. Thanks to all that got me in and out quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mason was great.
Mason was great. Made the process simple and easy. This is my second time buying from this dealership and both times have been a great experience.
Mason was great.
Mason was great. Made the process simple and easy. This is my second time buying from this dealership and both times have been a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase