Reviews
Write a reviewI have purchased several trucks from this dealer before
I have purchased several trucks from this dealer before the ownership/name change. Nothing extraordinary to report during those transactions, mainly that it felt like a fair transaction. THINGS have gone downhill since. I was asked to pay a $5,000 “market adjustment” premium on top of full MSRP pricing. When I informed the sales manager that I was not going to do that he got mad, told me “everyone” was charging “market adjustments” these days. NOT TRUE, only the extra greedy dealers taking advantage of shortages. I am glad I walked out…the 2 dealers I talked to after that both said they’d not be charging an extra $5,000, while offering the same/similar for trade. Don’t pay the market adjustment premium & refuse to do business with Mark Wahlberg until they remove these fees (and even after, I will anyway). Not on board with companies taking advantage in these situations to put record profits before customer loyalty.
Body shop and service
The Body shop is run by the best people in the business!
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service
I use Mark Wahlberg Becky?s I like their customer service.
Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
New truck
Great experience, friendly staff,found what we were looking for.thank you
Hi there, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We look forward to your next visit! Take care!
Mark Wahlberg Buick GMC of Columbus
Dan Fleming, our salesman, was very helpful in explaining the various features of our new Buick Enclave. Also, he made our buying experience enjoyable, and he helped to make our decision on what model that would meet our needs.
Hi. Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GMC and Chevy service.
The service department is second to none. Mark Evans in the GMC service department on Broad Street in Columbus is a professional with great customer skills.
Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
Mark Walhberg GMC Service Dept
Good people and good service. I have confidence in this Dealership!
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.
John M
Hope you have 3 weeks to have your vehicle repaired if it breaks down. It took the Dealership 14 days to even look at my truck. I had an oil line that broke and sprayed oil all over the engine bay. Even had an oil change scheduled to be done on the sixth day and the truck still remained in the same place. The multi point inspection (that was written on the paperwork) was not completed. This service is inexcusable.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mark Wahlberg Buick GMC of Columbus (614) 279-8880
Great
Great service as always. Timely. Well done. And very nice people
Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.
Oil change review
Very nice employees. Made me feel at home offering drinks and TV area.
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.