Meet Michael "Pickle" McMorris

Salesman and Dealership Review: Unfulfilled Promises: The salesman made promises to resolve the issue but failed to deliver, only taking action after receiving a negative review. This indicates a lack of proactive customer service and reliability. Inadequate Communication: The salesman’s responses were dismissive and unprofessional, especially when he mentioned dealing with a "lying youth pastor" and making only $100 from the sale. This reflects poorly on the dealership's customer service standards. Reactive Approach: The dealership only responded to the customer's complaint after a negative review was posted, showing a reactive rather than proactive approach to customer satisfaction. Unprofessional Conduct: The salesman’s use of informal language and sarcasm ("Lmao") in his messages is unprofessional and disrespectful.

I recently purchased a car from Michael “Pickle” McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I discovered a broken headlight. When I approached the Michael about it, he insisted it was my responsibility, which I understand as the buyer. However, I felt they could have handled the situation with more integrity and better customer care. Additionally, I later found out the car had been in a wreck, information that was not disclosed to me during the sale. Despite asking for the Carfax report multiple times, it was never provided. This lack of transparency was concerning and could have been easily avoided with better communication. Overall, while the initial experience was satisfactory, the follow-up and customer service left much to be desired. I hope they can improve their post-sale support and transparency for future customers.

They do excellent work and are always responsive to you needs. I always recommend them

Friendly, easy to get along with, have more realistic pricez on trucks, better than other dealeeships in the Pryor- Vinita area

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This dealership was really good to me I walked in there told him what vehicle I was interested in and what I could do and what I couldn’t do and I left couple hours later they called me to come get my car I think it all to pickles pickles was really good to work with and easy to talk to and he knew his business

Hands down the best dealership to buy a vehicle from in Northeast Oklahoma. They work harder than anyone to put you in the vehicle you want. Big thank you Pickle, Jeromy, Chris, and the entire Matthews team!

Lied about mileage on the disclosure form. Said they got it from CPU. They did not! High pressure on my wife.

Very patient and willing to help me through the process of finding a vehicle. Great service

Easiest and most amazing car buying experience. Folks at Matthews care about everyone who pull on the lot, whether they are car buying or just visiting.