Reviews
I’m over 60 and have bought numerous new vehicles, with
I’m over 60 and have bought numerous new vehicles, with the exception of my Motorcycles, all but one were purchased in this town. The last three from this dealership under different owners. However, this is the first time I have been denied a loner vehicle while mine was being repaired. I’m always amazed that they are too lazy to keep cars on their showroom floor, but I suppose that would require a manager or owner to actually show up and instruct a sales person to do it. I’ve been standing in the empty showroom waiting on my truck and had customers approach me with questions about vehicles on the lot when I was there waiting on my vehicle. With the proposed $2billion theme park coming to this town you would think Dodge would do a better job here. I’ve learned my lesson and won’t purchase another vehicle from them. No complaints about the mechanics or job they preform, they do amazingly great work in an extremely outdated, poorly designed space. But for the shop manager to tell a long time repeat buyer that they have done away with their loner program and leave them stranded at the shop without even offering them a ride home is unacceptable. I will be buying my next truck out of town if I decide to stay with Ram.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They go beyond and above expectations.
They go beyond and above expectations. They are always friendly polite and caring. The service department is the reason I keep coming back there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Always polite and great service.Will return for further service. Home town dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthews always provides the best service experience.
Matthews always provides the best service experience. They are second to none and I will always recommend them to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful showing concern knowledge fast and
Always helpful showing concern knowledge fast and friendly there technicians do excellent professional work and the repair time is minimal
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thorough explanation of services and Chris is always so
Thorough explanation of services and Chris is always so helpful and knowledgeable. Repairs took longer than expected but kept me informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is top notch!
Service department is top notch!! I just wish I could say the same for the sales department. I would much rather shop local than buying my vehicles 30 miles down the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership and wonderful people!
Great dealership and wonderful people! Friendly and skilled customer service. Inhad a unique problem with my Jeep and they kept working until they figured it the solution. I couldn't be more pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love how they handled all of their inventory from new
I love how they handled all of their inventory from new to used! Danny sure runs a tight knit group back in the service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly was great!
Kelly was great! He found the perfect car for our growing family! We will never go anywhere else with our business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car