Reviews
Write a reviewPurchased Great Car At An Excellent Price, Hassle-Free
From the assistance from the Sales Executive, L.T., to Brandon,the Manager, and George, the Finance Manager, the entire team at Bob Price were a pleasure to work with. We were familiar with the Service Dept. at the Bob Price dealership, which has been excellent since they opened in Fredericksburg. The sales process was outstanding, as well. After hearing stories from friends about problems they encountered at other local dealerships, we were relieved to work with the sales professionals at Bob Price, who were most helpful every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
The service was great. This was my first car purchase and all of the employees were welcoming and friendly. They made it a memorable moment for me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AC condenser replacement
I have a 2016 Denali Yukon which to date I have put a new condenser and a new radiator in. With 65K miles I should not have these problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Camaro
We had a pleasant experience purchasing the certified used Camaro. The staff was friendly and attentive to our needs from the time we walked in the door and greeted by the friendly receptionist. Alan answered all our questions concerning the certified used car program. George in the Finance Department was a pleasure to work. Upon our request, Brandon was nice enough to have air added to the tires of our car for the long drive home (On the drive to the dealership from Houston, we noticed our tire was low on our Prius). I would definitely do the long drive from Houston to purchase another car from Bob Price Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!!!!
The whole experience was relaxed and friendly. From Dennis showing us the vehicle and negotiating the price to get us what we were needing our payments to be, to George helping us with paperwork. Everyone was super helpful and friendly. The service department was also very efficient. Overall, it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Owner
Bob Price is our go to dealership! Customer service is their TOP priority! We will be back the next time we need a truck again! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service for dead battery
Battery went dead--service center sent an employee to jump my battery--followed me to dealership--had a new battery installed---all this happened within an hour. Always get wonderful service in Fredericksburg, TX
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great experience
This was an enjoyable experience. Dennis answered all my questions. He was not pushy. George in the finance office treated me with courteous respect. I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Customer Service
This place is hands down the absolute BEST. From the very beginning, walking into the door being greeted with a big smile and walking out with a brand new car all in a very quick smooth fashion! My salesman, Dennis, was amazing. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good review
I wanted to buy local because you have a record of supporting the community. I wanted also a reliable place to have the car serviced both during and after warranty goes out. In every thing I do, especially buying a car, I want to be able to find someone that I can know that I have expressed my needs will tell me forthright whether he and his company can fulfill those to the benefit of both. Dean tried to do that and I was impressed with his continuing efforts to do so. I know that I will never shop on a Saturday again because when it came to financing I will want to talk to my credit union because I don't always understand all the financial juggling that goes on and I have built the kind of trust I spoke of with them for over 25 years. The deal would have closed early had I understood my particular procedure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car