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(726 reviews)

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My recent visit to my Lincoln Dealership.

Always very satisfied with this dealership. This is my first lincoln and they really do treat the lincoln owners differently. It makes you feel a little special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Victor

I had a great expierence buying my truck at whaling city ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great price, Great dealer

Found my certified fusion at a great price. Everyone was very friendly and easy going. Smooth transaction. Was driving my new car the very next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent Buying Experience! I now Zoom Zoom.

I just purchased a New 2015 Mazda CX5 GT. After another dealer I was working with did not go the extra mile, I left without the vehicle I was prepared to buy. I went over to the Folks at Whaling City Motors and they had me in the Mazda CX5 I wanted in an hour. I am very happy it worked out that way. From my initial internet inquiry to when I walked in the door I was always greeted in a very friendly and professional manner by David Schwartz, Bear Borsher, and Daniel Burden at Whaling City Motors. Right away I knew I wanted to make my purchase at Whaling City Motors if the numbers worked out. Danie Burden and Aaron Borsher worked with me during the deal. I had a trade, some cash, clean credit score, and had a monthly payment I wanted to be at. They were able to get me close enough to my goal and the deal was done. Aaron took the time to show me each of the numbers so I was very comfortable with how final deal numbers were figured out. The paperwork, insurance, and registration processes was seamless. I closed the purchase with Greg LeBeau who also explained the financing and what I should expect. I drove home that night in my New Mazda CX-5. David and Daniel followed up the next day to see how I was enjoying it and to Thank me again. I'll definitely be back for service when needed. There were other staff members along the way that engaged me in conversation. A very friendly place and beautiful new facility. I also work in a customer service industry and treat my customers like I was treated at Whaling City Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Enjoyable Christmas Purchase

I purchased a Mazda CX5 recently and have to say the Internet manger Dave and Mr. Bear Dalton made the process very easy for my husband and I. They were a wear of my wants and dislikes and worked with my husband over the phone in a professional manner and were very knowledgeable in there job. So that when arrived to sign the paper work, everything was all set to go. I was in introduced to Mr. Angel Torres who took me for a test drive and showed me the vehicle inside and out .He was very friendly and knowledgeable, He went above the five star rating for the Mazda. All three gentleman were very professional. I was greeted with smiles and made this enjoyable Christmas purchase. Great job Whaling City Ford, Lincoln ,Mercury ,Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Whaling City Ford

Always polite Always explains repairs and discusses future maintenance schedule. A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing!

David Cliff and Gregory are absolutely amazing! This was my first time buying a car and it was such a positive experience. Being a young girl most people think dealerships are out to get you. Thats not the case here. I got a great deal and had alot of fun talking with the salesmen. They are extremely professional and dont pressure you into anything. They make you feel right at home. And they all have great senses of humor its a big family here. I would 1000% recommend doing business here with these guys you wont regret it! Ill be buying all my future cars from this location because of these fine gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience!

I did a nation wide search on the internet for a Jaguar XJL with a lot of results. I received a call from David Schwartz who is the Internet Sales Manager for My Whaling City Ford Lincoln Mazda(located in Connecticut.He gave me his undivided attention and had Danny Burden send me all pictures I requested of the vehicle I was interested in. Needless to say, this deal took approximately 1 hour to solitify. My car was purchased, car delivered within 3 days (Florida) and it is not a disappointment. The pictures truly represented the car, BEAUTIFUL! Both David and Danny are professional at their trade, I really appreciated their patience, honesty and due deligence. Thanks to you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Will be coming back again

It was the best experience buying a vehicle, I have already told other people about my experience . My boss at work has already gone down and bought a vehicle. The sales team at whaling city ford goes above and beyond . They are true to heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome over all purchase experience!

I purchased a 2015 Mazda 3 s touring, via the internet. David Schwartz was very professional, knowledgeable, friendly, a joy to deal with. He followed through on anything I asked via phone or email. I got a great price, great finance rate, and great service. Daniel Corriveau was also very professional, knowledgeable and not pushy. He spent a lot of time with me making sure I knew how to use all the bells and whistle my new car has. Whaling City is a dealership I would highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.