Reviews
I have used John Eagle for Years. My second Car to...
I have used John Eagle for Years. My second Car to purchase. I do miss the Express Department that has been closed. I think it takes too long at the Dealer area. I make Appt. And it should not take as long with Appt. You are told one thing and it always is longer. I realize there busy but be honest .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was an excellent experience working with Glenn Mowdy...
It was an excellent experience working with Glenn Mowdy and the finance manager Tony Laaziz. I will certainly consider using John Eagle Honda for my future automobile purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice and determined finance man. I enjoyed talking...
Very nice and determined finance man. I enjoyed talking to him, and learning about him. I feel like he's authentically honest and straightforward. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went in for my 5th lease, so I’m used to the trade in,...
Went in for my 5th lease, so I’m used to the trade in, paperwork and transition of cars . Mark made the whole process as efficient and painless as possible and he was very knowledgeable in the car, even gave me some tips I didn’t know of, after 4 other Honda Pilots. Thanks John Eagle, I’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subpar customer service
Called yesterday to make an appointment for an oil change for my Acura. Was asked to come by today as a walk-in. I was in fact looking for the Acura dealer and at around 4:25, I mistakenly landed at this Honda showroom/service division. When I walked in and requested for an oil change, I received a lukewarm response. Well, "you don't have an appointment?", I was told it was going to take at least 2 hours, "the customers that came in at 2:45 are still waiting." I had to get back to the hospital and so I left. Just around the corner was the Acura showroom I was actually looking for. I went in and was promptly attended to. I was a healthcare worker and was getting my oil change free.... I had been working taking care of patients all this while and this was the first time I received a cold shoulder at a dealer's place. I do not recommend John Eagle Honda of Dallas. What a contrast to the Acura service center.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We were thrilled with the service we received from...
We were thrilled with the service we received from Preston Seaton. He was extremely knowledgeable, attentive, and professional, answering all of my questions and addressing all of my concerns. If you want to buy from John Eagle Honda, and want to be certain you will receive exceptional service, ask for Preston.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patricia Jointer and Tony made for an excellent experience!
I am very pleased with the overall experience at John Eagle Honda! I will definitely recommend Patricia and Tony / John Eagle Honda to my friends and family. Stress free, no hassle experience. Thanks Patricia you're Awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As easy as purchasing a vehicle can be.
Obviously dealers have a sole purpose of making sure you don't leave without a vehicle, but the experience I had contrasted that of any I've had in the past. Lawrence was not like other management. He actually showed that he was intent on hearing my concerns and helped come to a fair agreement that allowed me to walk away with the right vehicle for me. Martha was extremely helpful and patient as I asked to see multiple cars to really find the one that best suited me. No buyers remorse, I would absolutely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff was very nice and Patricia, Ann and Tony...
The entire staff was very nice and Patricia, Ann and Tony were very helpful with the entire buying process. The car was priced very fairly to begin with. Highly recommend John Eagle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so pleased with my entire experience at John Eagle...
I am so pleased with my entire experience at John Eagle Honda! Working with Ann Stone was stress-free and enjoyable. Thanks Ann and JohnEagle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car