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DARCARS Lexus of Mt. Kisco

(1,148 reviews)
Visit DARCARS Lexus of Mt. Kisco
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–7:30pm
Tuesday 9:00am–7:30pm 7:30am–7:30pm
Wednesday 9:00am–7:30pm 7:30am–7:30pm
Thursday 9:00am–7:30pm 7:30am–7:30pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (914) 639-4497 (914) 639-4497
Used (914) 639-4499 (914) 639-4499
Service (914) 639-4498 (914) 639-4498

Reviews

(1,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Mt. Kisco from DealerRater.

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Bruno was amazing and the experience from end to end was

Bruno was amazing and the experience from end to end was super smooth. I am an out-of-state buyer so I was a little apprehensive. But Bruno and the dealership worked with me and took care of all of the heavy lifting. Would recommend both and would buy again from them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jay, we're delighted to hear that Bruno and the DARCARS Lexus of Mt. Kisco team made your out-of-state purchase a smooth experience! Thank you for recommending us, and we look forward to assisting you in the future!

Matt was great to work with and he had a vast knowledge

Matt was great to work with and he had a vast knowledge of the vehicle we ended up purchasing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lou, we are glad to hear that Matt provided knowledgeable support throughout your purchasing experience. Enjoy the new ride!

Friendly, knowledgeable, cooperative, sincere, flexible.

Friendly, knowledgeable, cooperative, sincere, flexible. No pressure. I will send friends and family. A total pleasure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that your experience at DARCARS Lexus of Mt. Kisco was enjoyable and pressure-free. We look forward to welcoming your friends and family in the future!

Bruno was very knowledgeable and straightforward.

Bruno was very knowledgeable and straightforward. He was a pleasure to work with and I would recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lauren, we're delighted to hear that Bruno provided you with such a positive experience at DARCARS Lexus of Mt. Kisco! Thank you for recommending us to your friends and family.

We also had a negative experience with junior in the

We also had a negative experience with junior in the finance department Extremely unprofessional and condescending. This was our third car purchased at Lexus of Mt Kiscoo and November 2024 junior still has a job and is still treating customers with no respect. We were totally appalled at his behavior and when I purchase my 4th Lexus it will not be at this dealership. My husband is hard of hearing and had no respect for an elderly customer with a disability. We were very happy with our sakes person and sales manager but dealing with junior ruined a perfectly good relationship and a purchase of a fourth car from this dealership . Junior also out and out lied to us about mikes on car. He said there was only a mile on car when there was actually 286 miles . We have called the the manager of mt kisco Lexus several times and we did not get the courtesy of a phone call back. I would think twice before purchasing a car from this dealership

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Gabriella and Sherlene are in today and would love to assist. Thank you!

Bruno was very helpful and knowledgeable.

Bruno was very helpful and knowledgeable. He explained things in a way that made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Bruno made your experience smooth and informative at DARCARS Lexus of Mt. Kisco! Thank you for sharing this positive feedback with us.

I liked the experience on DarCars its a good place to do

I liked the experience on DarCars its a good place to do businessGreat people good vibes . I will buy my next car from them also!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a positive experience with us at DARCARS Lexus of Mt. Kisco! Our team is committed to providing great service and good vibes, and we look forward to helping you with your next car purchase. Thanks for the support!

Experience was professional, courteous and Bruno is very

Experience was professional, courteous and Bruno is very knowledgeable and a great salesperson. Would defineatley do business again.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Batherton, thank you for the wonderful feedback! We're delighted to hear that Bruno provided a professional and courteous experience at DARCARS Lexus of Mt. Kisco. We look forward to assisting you again in the future!

Bruno was so patient and honest with us which was super

Bruno was so patient and honest with us which was super helpful with choosing the right car! He was polite and friendly, courtesy. He was very knowledgeable on the cars and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Bruno at DARCARS Lexus of Mt. Kisco! We're delighted to hear that his patience and knowledge made choosing the right car a positive experience for you. Enjoy your new ride, and feel free to reach out if you have any more questions!

Bruno did a great job working with us on the car purchase

Bruno did a great job working with us on the car purchase and our trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving a shoutout to Bruno and leaving DARCARS Lexus of Mt. Kisco a five-star review! We hope you enjoy your new ride!