Reviews
Chris Cedeno took care of us, he was professional he was
Chris Cedeno took care of us, he was professional he was friendly and very helpful and he gave us great customer service. I would recommend him to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Selina, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!
Chris Cedeno was extremely helpful, great customer
Chris Cedeno was extremely helpful, great customer service, very patient and took time with us explaining in details everything. I will recommend him to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is everything we hope to see! We're thrilled Chis was the ideal salesperson for you. From everyone at DARCARS Lexus of Mt. Kisco, enjoy your new ride!
So after negotiating with the general manager to attempt
So after negotiating with the general manager to attempt to get him to abide by the deal that I had previously negotiated I ordered my car a year prior with the prior general manager he finally agrees to the price the previous general manager agreed to then sends me the deal sheet for the car which includes $7000 in extra fees and garbage that I did not want it was not part of the prior deal doesn’t bother explaining them just put them in there like I’m an idiot assumes I won’t question them but once I do then tells me oh if you don’t buy that stuff I can’t sell you the car.. Basic EXTORTION. I see why the previous general manager was demoted and sent to another dealership.. The current general manager is Itsy Furneaux.. he is the reason I’m writing this review.. I can’t be the only customer that this is happened to so if I were you I would be careful or stay away from this dealership if this is what the person who runs the entire dealership does himself Then he condones it and allows his people to do it as well
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Dan, I know our General Manager is in contact with you regarding your experience. Thank you for reaching out, we look forward to assisting you!
Juan Padilla great sales person very helpful
Juan Padilla great sales person very helpful understanding. RECOMMEND him nice person and will work with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Juan is exactly as you described. He has a passion for assisting clients and is packed with knowledge. He will appreciate your kind words. Enjoy your new ride and thank you for your business from your friends at DARCARS Lexus of Mt. Kisco!
Tom was a pleasure to work with.
Tom was a pleasure to work with. Friendly, helpful and accommodating. Definitely the best experience buying a car I have had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Brian! We are so glad to hear that you had a successful purchase experience working with Tom and the DARCARS Lexus of Mt. Kisco team. Drive safely, and we hope to see you back again down the road!
Thanks Tom and Darcars
Tom was amazingly helpful, accommodating and made the experience really great. He went above and beyond to make the process smooth and easy. His communication was great as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian - Thank you for leaving DARCARS Lexus of Mt. Kisco this wonderful review and for trusting us with your business. It was our pleasure to serve you! Tom will appreciate the shoutout. Have a great day and keep us in mind for any future needs!
Tom M.
Tom M. and Jessica D. were amazing ! They stayed late just to help me get the car of my dreams
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting DARCARS Lexus of Mt. Kisco with your business! We are pleased to hear about your positive experience with Tom and Jessica, and hope to see you in the future!
We have now acquired 3 cars from darcars mount kisco and
We have now acquired 3 cars from darcars mount kisco and always found them to be helpful and professional in every way possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We're happy that the DARCARS Lexus of Mt. Kisco team was professional and helpful. See you around!
Great experience!
Great experience! Entire staff was very nice and knowledgeable. Antonio and Ed were amazing to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We will happily let Antonio and Ed know how much you appreciated all of their help. Thank you for the kind review and DARCARS Lexus of Mt. Kisco wishes you many safe and happy miles!
Worked with Tina in ending my lease early and was
Worked with Tina in ending my lease early and was pleasantly surprised by how easy and smooth it went! I am now in my 4th IS from this dealer and always pleased. Tina worked with me and my budget concerns and we came to a great agreement. I am now driving out in my new IS and thrilled! Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing reviews across multiple platforms, Christine! We truly appreciate your continued business and look forward to serving you for years to come!