Reviews
Dream car
I purchased the Lexus RX 350. It has been my dream car for a very long time. Joe and Lindsey were very nice and very helpful with everything. I look forward to serving my car with them. Thanks for making me so happy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A really Good experiance
I worked with Dave and he was very patient and fabulous and explaining al the details to me. Always helpful and understanding. I would go back here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2019 Lexus NX300
I was looking around for a car to buy and went to different dealers and I am happy to say I stopped the search for my next car here at Lexus of Mt. Kisco. Very helpful and professional. Very pleased with my experience here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So Pleased I Bought Another
Dealing with Jon Willie, was a great experience. His patience was amazing. Derrick Brickhouse wasn't one of those pushing F&I people. He too was patient and caring. I have purchased more than 6 vehicles over the last 20 years from Lexus starting with Greenwich and then Mount Kisco. I highly recommend you try them too!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership & Lexus Cars: Both highly reliable
Stopped into the Mt. Kisco Lexus dealership without an appointment. Told Katherine Policastro, the Sales Consultant who sold us the LS500 a few months ago, that I had clipped a street sign and suffered a few chips that I'd like addressed so they wouldn't rust. Kathy arranged to have our car quickly repaired and without any charge. We were on our way within an hour. Amazing service from an amazing dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience
I purchased a used car for my teenage son from Mt. Kisco Lexus and my experience was nothing but excellent. Please keep up the excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2020 NX 300
I walked in this dealer with my brother to look at NX 300. I have to say the customer service is impeccable. They worked with me to help me get into the vehicle for the right price. I highly recommend Lexus of Mount Kisco. They have a customer for life !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with my Lexus experience
I ended up at The Mt. Kisco dealership through a specific ad for a pre-owned NX300, but ended up with a new vehicle, because the deal was too good to pass up. Dave, Jeffrey and Derrick were top professionals, and while this is not the closest dealership to my home, I would go there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Finally found my hybrid!
I'd been "sort of looking" for a hybrid for a couple years. Had a 2005 Lexus es 330 that I was happy with, so I was not in a rush. I called her Old Bessie and we had a lot of wonderful adventures and she served me well. I have a long trip coming up into Canada next month and was thinking a newer car, with better gas mileage would be nice, but not absolutely neccessary. I won't drag this out, too much!! I went on car guru and spotted a 2015 lexus hybrid es 300. She had the wooden steering well and trim that I so enjoy and leather seats and just a sweet looking car. The price looked reasonable. I dont like to spend (much) over $20,000 on a car. I was contacted by Dave and didn't eturn his call till the next day. Friday Sept 9. I went to the dealership that afternoon and got home around 8:30pm that evening with my new/used hybrid car affectionately named MaryAnn. Lovely Dave and darling Derrick stayed well over an hour of the dealership closing, to close the deal, and assure I was satisfied. Am I satisfied, you bet I am. The professionalism of Dave and Derrick and everyone encounteted was top notch. Other than a little discussion on price with Dave, that was pretty quickly resolved. And a quick financial decision over warranties with Derrick the car buying was actually a fun time for me. Thank you, and may God bless you all..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experience
I would like to take a few minutes to share my experience with Mt. Kisco Lexus . My wife and I set up an appointment to meet with Sales Consultant Gene Moretti to look at a new Lexus. I went into this not sure what vehicle we wanted or needed for our family. I was very impressed with Gene, he was very patient, polite and very knowledgeable about the product line. Gene introduced us to Jeffrey Martinez, the General Sales Manager of Mt. Kisco Lexus. Mr. Martinez was also patient and helpful during this purchase. He really went out of his way to make us happy and present an excellent deal. My experience was great at this dealership. I felt Gene and Jeffrey are very honest and want to make the customer happy. If you are looking for a Lexus and a great car buying experience, I suggest you visit Gene Morretti and the Team at Mt. Kisco Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car