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Reviews
Satisfied with Danny Hachmeister in the service
Satisfied with Danny Hachmeister in the service department! We want to buy a new car.
Satisfied with Danny Hachmeister in the service
Satisfied with Danny Hachmeister in the service department! We want to buy a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! I'm delighted to hear that you were satisfied with Danny's service at Robert Brogden's Hays GMC. We would love to assist you in finding your new car. Please feel free to reach out to us when you're ready to explore your options. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager
The staff especially Josh Ficken were excellent, very
The staff especially Josh Ficken were excellent, very nice and polite. Made you feel ar ease. The vehicle was as advertised and was waiting for me when I arrived to test drive it
The staff especially Josh Ficken were excellent, very
The staff especially Josh Ficken were excellent, very nice and polite. Made you feel ar ease. The vehicle was as advertised and was waiting for me when I arrived to test drive it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that Josh and our team at Robert Brogden's Hays GMC made you feel at ease during your visit. It's great to know that the vehicle met your expectations and was ready for your test drive. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager
Got a tire rotation said it was going to be 19.
Got a tire rotation said it was going to be 19.95 plus tax butt charge me extra 5.00 for parts
Got a tire rotation said it was going to be 19.
Got a tire rotation said it was going to be 19.95 plus tax butt charge me extra 5.00 for parts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand that you were unexpectedly charged extra for parts during your tire rotation service at Robert Brogden's Hays GMC. Your feedback is important, and we strive for transparency in our pricing. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to assist you better in the future. Regards, Scott Wasinger, Service Manager
Scott and Curt have been very helpful and honest about
Scott and Curt have been very helpful and honest about the work my truck's need, the techs get their work done in a VERY timely manner. we appreciate the guys at Brogden in Hays
Scott and Curt have been very helpful and honest about
Scott and Curt have been very helpful and honest about the work my truck's need, the techs get their work done in a VERY timely manner. we appreciate the guys at Brogden in Hays
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Kyle! I am thrilled to hear that Scott and Curt provided you with helpful and honest service regarding your truck. It's great to know that our techs were able to complete their work in a timely manner. We truly appreciate your kind words about Robert Brogden's Hays GMC and hope to see you again soon! Regards, Scott Wasinger, Service Manager
Very satisfying .
Very satisfying . Was informed of what was going on and what needed to be done. Scott Wasinger always is very helpful.. I appreciate always being taken care of.
Very satisfying .
Very satisfying . Was informed of what was going on and what needed to be done. Scott Wasinger always is very helpful.. I appreciate always being taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Arlene, for your wonderful review! We're thrilled to hear that you had a satisfying experience and that Scott was able to assist you effectively. Your appreciation means a lot to us at Robert Brogden's Hays GMC. We look forward to taking care of you again in the future! Regards, Scott Wasinger, Service Manager
Everyone was very nice and friendly.
Everyone was very nice and friendly. Scott is great and I really enjoyed visiting with mark
Everyone was very nice and friendly.
Everyone was very nice and friendly. Scott is great and I really enjoyed visiting with mark
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Mike! I am glad you had a positive experience at Robert Brogden's Hays GMC. It's great to know that Scott and Mark made your visit enjoyable. We appreciate your feedback and hope to see you again soon. Regards, Scott Wasinger, Service Manager
They were great to work with when I bought the Chevy
They were great to work with when I bought the Chevy Silverado pickup truck last week.
They were great to work with when I bought the Chevy
They were great to work with when I bought the Chevy Silverado pickup truck last week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us while purchasing your Chevy Silverado pickup truck. At Robert Brogden's Hays GMC, we strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again! Regards, Chad Staab, Sales Manager
Great experience.
Great experience. Found the car online. Went to dealership and drove the car. Made deal. Left happy.
Great experience.
Great experience. Found the car online. Went to dealership and drove the car. Made deal. Left happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for review! I'm happy about your experience at Robert Brogden's Hays GMC. It's great to know you found your car online and had a smooth process at our dealership. We look forward to seeing you again. Safe driving! Regards, Chad Staab, Sales Manager
We found just the right vehicle online and spoke to Ethan
We found just the right vehicle online and spoke to Ethan on the phone about what our trade would be worth. We drove two hours to the dealership and when we got there, everything was just as we talked about on the phone. Excellent experience with our new car purchase!!
We found just the right vehicle online and spoke to Ethan
We found just the right vehicle online and spoke to Ethan on the phone about what our trade would be worth. We drove two hours to the dealership and when we got there, everything was just as we talked about on the phone. Excellent experience with our new car purchase!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Matt! I'm thrilled to hear that you found the perfect vehicle online and that your experience with Ethan was seamless. At Robert Brogden's Hays GMC, we strive to ensure everything aligns with your expectations. We appreciate your two-hour drive to see us, and we hope you enjoy your new car! Please visit us again in the future! Regards, Chad Staab, Sales Manager
Do not communicate very well with customers.
Do not communicate very well with customers. Had to continually call to check on status of our vehicle that was in for repairs.
Do not communicate very well with customers.
Do not communicate very well with customers. Had to continually call to check on status of our vehicle that was in for repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand that consistent communication is important, especially regarding your vehicle repairs at Robert Brogden's Hays GMC. We value your feedback and we'll use this information to improve our communication going forward. Our team appreciates your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager