Feldman Chrysler Dodge Jeep Ram Woodhaven

When they take your car in and keep it three four days and won't even give you a rental because it's a recall that's bull crap this dealer sucks

Watch what papers you sign, and make sure they are correct. I’m 75 yrs old and have with congestive heart failure. My son came to me and said he could get a car in his name if I would co- sign. Than on June 1st he came home and said i got the car if I would sign. As we were sign these I asked the sales person if I was just the co- signer and he said yes , all I seen was a black screen that he would say sign and initial. They gave my son the keys and printed out the paperwork. I never was. A co- signer so I didn’t think nothing of it. 3 months later a get a call from the bank asking for car payments for 3 months. I ask them why they were calling me and they stated I was the buyer of the car. I told them no I wasn’t and at that time I had no paperwork they sent me some paperwork and this dealership lied to me. I went down to the dealership asked them for a copy of my contract, and they had a Florida license, which at that time I didn’t have a Florida license. I asked him where was the other paperwork, I never gave than any information on my income which I live on social security, in fact I don’t even drive. The salesmen had the nerve to ask me what do you expect them to do. I’ve called and ask for the main manager but I was told he only comes in once in awhile. We came home with the car and I went out for awhile I came back home car gone clothes and had stolen my computer. not only that i found out he is on drugs never knew that, now i have to worry about he gets high and kills someone i will never forgive myself. in my opinion, this was Fraud, Never went down there , never gave them any paperwork. and to put me as the buyer i don't make enough money a month to make a car payment loan enough insurance. when I talk to the bank, they said car dealers don't care who gets in the paperwork as long as I can sell the car. this a not how you run a business, i hope i live long enough to get this straightened out.

Can I give 0???My review is concerning service (or lack thereof). I had a problem with my driver seat electronics. I had stopped at a drive through place, and pulled over to eat my burger. When I tried to put my seat back, the electronics of that seat went crazy. The entire seat went all the way back, and the seat back went all the way flat. I looked under the seat, but, of course did not know how to fix whatever was wrong. By coincidence I was about a mile away from Feldman, my dealer, and drove there immediately. the service people took a quick look, said it looked like something had come unplugged, and got it back working. I was very happy and complimented them on their quick responsiveness and expertise... Until about 3 weeks later, when it happened again. I had had a doctor's appointment at a hospital downtown and after the valet had moved my seat to fit him, I tried to reposition for me again. Same crazy seat movement. I pulled into a parking lot, and tried to look for the little "plug" that may have come loose again, but there was no little plug that I could just replug, just a bunch of wiring. I must have moved the wiring around in such a way, that whatever short was happening was reconnected and I was able to drive the 25 miles home OK. I needed an oil change and a tire check a couple weeks later, and wanted them to check out and fix the seat problem. No problem on the oil and the tire, but the seat required an appointment, and the closest one I could get was in November (3 months away). After expressing my outrage at the delay, I made the appointment, which I finally went to November 4. OK, I had to leave the car, but they didn't know when they would get to it. Well, I argued, what's the use of an appointment then? They had no idea where I was in the queue, but they would look at it in 24-48 hours. When 24 hours was up I called to see if they knew when it would be seen, and was finally told I was 10 cars out. BUT, even though it looked like several days away, I couldn't have my car, because it had to be on their lot (just sitting there) while I had to get rides from people. I said, they could call me the day before it was to be seen and I could bring it back. NOPE, had to be on their lot. Why? I asked, "that's the way it's done." So, I'm picking up my car tomorrow and looking for a new dealer. I've been driving Chrysler minivans for 35 years, from 1989 until now, and was planning on a new one next year. Well, with their dismal "service" it won't be at Feldman. Don't like to play the "old lady" card, but having an almost 80 year old in an empty parking lot downtown trying to figure out where that little plug was, and just by chance finding some magical connection, doesn't look good. I'm always afraid to change my seat position when driving and can't let anyone else drive my car just in case. It's a hit or miss proposition when I try to change position. Sometimes I feel it starting to go whacky, and sometimes it works fine. I have to explain to valet about not moving my seat every time I go to my appointments (every 2-4 weeks) and hope they see the big note I have to leave, just in case.

I was asked by the sells rep to come in on Saturday to test drive the truck as the trade rep would be there to quote the value of my trade in. I was not able to make it Saturday and choose to go Monday. I drove 60 miles to look at the truck and was informed by another sells rep, that the rep i talked to originally was not in, and i could not test drive the truck as they had not received a clear title. I asked to at least see the truck, but was told it was in process of being detailed. After insisting and driving so far, he went and talked to someone and came back with the keys. Now it gets even better. We had to find the truck on the back lot as it was not in the process of being detailed. After finding the truck, what a huge disapointment. Left front tire was flat, inside was trashed, and not even the same truck interior that was posted. No way that truck was ready for viewing on Saturday and ready for sale as it had no clear title. As much as i dislike sales reps dishonesty when purchasing a vehicle, i hope this is not a reflection on how Feldman treats its customers. That being said, my time was wasted and will not be recomending your dealership to anyone. FYI, i ended up driving 600 miles Thursday to a dealership in Tennesse where i purchased a truck that was exactly as advertised.

I had an appointment for my 2013 Dodge journey in to have the hatch electric lock repaired they had my car for 7 weeks and did not even look at it. The service person said they didn’t have enough technicians.Why would they even give me an appointment. They have serviced my car since I bought it in 2013, I’m really disappointed with this lack of service. Dale

I was looking to buy or lease a vehicle but I seem to work the same time most dealerships are open. Dominic at Feldman Woodhaven made the car buying process so easy. I was able to do most of it over the phone or through text.

The problem was identified. I brought my vehicle in to have it fixed. Everyone in the service department was friendly and professional. They really should be proud.

Excellent Service happy with the sale person! Would definitely recommend my family and friends. Everyone there at the dealership was so kind, will continue to be business with Feldman Chrysler, thank you for your service.

They made everything so simple!!! When it's time to buy the next vehicle, I will be returning!!! Thank you for the fantastic service. Wonderful dealership

Ramone was an awesome service advisor. The work was done perfectly and earlier than anticipated. and they got me in quicker than expected. Perfect dealership experience!