The Internet Car Lot

I had a great experience working with Anthony. He answered all my questions and was so personable.

We were so impressed with the service we received .. My son got a great deal and the staff were super friendly but never pushy .. if your’e looking for a dealership that lets you look without chasing you around the car lot this is the place to go …10/10 customer service and great prices

So on the day of September 9,2022,I purchased a 2013 VW Beetle Fender Edition from the Internet Car Lot online,which is located in Omaha Nebraska.I went through all of the proper procedures that a consumer goes through such as:checking the fair market value based on the current market for vehicles in that range,knowing what features and package options this vehicle has in comparison to other vehicles in its class, as well as well as any issues the vehicle has gone through such as:accidents ,salvage titles,or just poor vehicle maintenance based on CARFAX reports.With that being said,I made my decision to purchase the vehicle from the Internet Car Lot based on the information presented on the report and the thirty photos posted on their website.Since the vehicle I purchased was in another state far from where I live,My intention was to fly there to test drive the vehicle however,the salesperson made me aware that several people were interested in the vehicle and that it would be best to put down $500 ernest money to hold the vehicle,which was refundable upon purchase of the vehicle."Cool."I purchased the vehicle in full through my bank.I also had to pay $1400 to have the vehicle transported to Atlanta.Upon receiving my vehicle the first thing that I noticed after doing a walk around inspection was that there was mismatched paint blemishes from rough sanding after the vehicle was painted and wasn't given a proper clear coat.There were also major scratches and dents to the fender,the bumper,the doors and the rims of the car.After looking inside the the vehicle,there were parts that were missing such as,the key cover cap,the pull strap and coat hook hanger,as well as a major chipper crack to the air vent trim which surrounds the radio.After taking the vehicle to a reputable VW dealership,they informed me that there is a major crack in the radiator core support as well as a missing oil pan and sound baffle. These items are important to mention because all of these things were missed on their so called "inspection "and all said items out of 30 photos were conveniently neglected on the details.And on top of of that I recieved the vehicle with the low fuel light on"NO GAS!" The dealership asked for more than the price of an excellent condition vehicle and it was paid to them.The vehicle is in fair condition at best.When brought to the attention of my salesperson and the General manager,all they offered was to cover the cost of the pull strap which totals $125.They refused to take accountability for the lack of information being given to the consumer about the vehicle which robbed me of the opportunity of making a fair decision. I tried to work with them several times before writing this complaint to have the integrity to do right by your customers, but it was met with, phone calls and messages being ignored and not being accountable for overselling me a vehicle with so many imperfections. I can't tell you as a consumer where to spend your money,I will say that The Internet Car Lot was a very disappointing experience for me,and just know they will not give you any assistance or follow up with you after the purchase of your vehicle.And if you have any issues with your vehicle,you're on your own.

back and forth abiut a car they consigned , i sent local friends to testdrive they had the ownder go fix the heater and then decised not to sell. Big wSte of time

I worked with Anthony and Ryan Cook. Anthony did a great job helping me, but Ryan told me I couldn’t get the lower interest rate without the warranty. The warranty was $4500. He didn’t tell me the cost of the warranty, just what my payments would be a month. On top of that, he charged me $2000 more than what I said I’d pay for it. I’m upside down on my loan, before I even left the lot. My credit score is in the 800’s. They just took advantage of me buying my first car from a dealership. Some of this is my fault. I should have paid more attention, but everything went so fast. I learned my lesson the hard way. Read everything line on that contract.

I worked with Anthony on finding a car for my son to drive to school. I had great luck. Very nice to work with and no pressure just kept moving forward on a vehicle.

I have purchased multiple vehicles from The Internet Car Lot, and it has always been a worry free, low stress experience. The staff has always gone out of their way to explore the best options as far as financing, and in one case, arranging shipping to get a car across the country for me. The Internet Car Lot also has a huge inventory, which most certainly guarantees that you will find the perfect vehicle that suits your needs.

I was in and out quickly, even with having a trade-in involved. I was very happy with what they gave me for a trade and love the car!

All of the salesman were kind and helpful to get me into my next car.

Stacy communicated clear as day explaining the service that was done to my vehicle that I purchased from the Internet Car Lot.