Reviews
Service adviser was fantastic.
Service adviser was fantastic. (Paul). Very knowledgeable and fixed my jeep where others failed. Great service department with highly skilled mechanics. Also offered a ride home
Service adviser was fantastic.
Service adviser was fantastic. (Paul). Very knowledgeable and fixed my jeep where others failed. Great service department with highly skilled mechanics. Also offered a ride home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad you experienced great service with our team at Kunes Chrysler Dodge Jeep RAM of Belvidere. Thank you for the kind words about our knowledgeable staff and mechanics.
Check in for the service was quick and work began right
Check in for the service was quick and work began right away. Was told it could be up to 6 hours to complete the work and vehicle was ready in half that time and looks great!
Check in for the service was quick and work began right
Check in for the service was quick and work began right away. Was told it could be up to 6 hours to complete the work and vehicle was ready in half that time and looks great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased.
I was very pleased. made the appointment, got right in. Done in less than 1/2 hr. Made an appointment for my truck next week.
I was very pleased.
I was very pleased. made the appointment, got right in. Done in less than 1/2 hr. Made an appointment for my truck next week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The check in for my appointment was quick and easy.
The check in for my appointment was quick and easy. The service was timely however it seems not all my notes were taken into account as I they still wanted to perform service that was not needed as I had already tested the situation. They also charged $186 for a separate diagnostic even though I was already there for a paid service. The bill was incorrect when they presented to me but they corrected it quickly with no hassle. Not sure who this person is showing that I worked with as I didn't.
The check in for my appointment was quick and easy.
The check in for my appointment was quick and easy. The service was timely however it seems not all my notes were taken into account as I they still wanted to perform service that was not needed as I had already tested the situation. They also charged $186 for a separate diagnostic even though I was already there for a paid service. The bill was incorrect when they presented to me but they corrected it quickly with no hassle. Not sure who this person is showing that I worked with as I didn't.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The staff is great and friendly.
The staff is great and friendly. Eady to talk to and listened to my problem.
The staff is great and friendly.
The staff is great and friendly. Eady to talk to and listened to my problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After my bank approved the financing, I was asked by the
After my bank approved the financing, I was asked by the dealership to add the vehicle to my insurance and send proof. It was added to my insurance plus fees and sent within an hour of the request. I was then told they would send the Buyers Order so that my bank could cut the check. Then they informed me that the Buyers Order would be sent by them the next day as they were too busy. Imagine my surprise when I received a text stating they sold the vehicle to someone else while the bank and I were waiting for them to send the Buyers Order. Shady, disrespectful, low is just a few of the words that come to mind.
After my bank approved the financing, I was asked by the
After my bank approved the financing, I was asked by the dealership to add the vehicle to my insurance and send proof. It was added to my insurance plus fees and sent within an hour of the request. I was then told they would send the Buyers Order so that my bank could cut the check. Then they informed me that the Buyers Order would be sent by them the next day as they were too busy. Imagine my surprise when I received a text stating they sold the vehicle to someone else while the bank and I were waiting for them to send the Buyers Order. Shady, disrespectful, low is just a few of the words that come to mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Staff were very helpful and respectful when getting
Staff were very helpful and respectful when getting information. While I was waiting, staff asked if I would like something to drink or if I would like to look at any new cars. ..they were very well informed and respectful. I will go back to Kunes for my next oil change.
Staff were very helpful and respectful when getting
Staff were very helpful and respectful when getting information. While I was waiting, staff asked if I would like something to drink or if I would like to look at any new cars. ..they were very well informed and respectful. I will go back to Kunes for my next oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a great place to shop for a car KUNES in Belvedere
What a great place to shop for a car KUNES in Belvedere I recommend them to anyone. ? They work hard to please their customers very friendly investment KUnes number 1
What a great place to shop for a car KUNES in Belvedere
What a great place to shop for a car KUNES in Belvedere I recommend them to anyone. ? They work hard to please their customers very friendly investment KUnes number 1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for recommending Kunes Chrysler Dodge Jeep RAM of Belvidere. We appreciate your kind words and support.
Very nice employees.
Very nice employees. Travis and Mike the fiance guy are great. I would recommend them.
Very nice employees.
Very nice employees. Travis and Mike the fiance guy are great. I would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good good good good good good good good good good good
good good good good good good good good good good good good good good goo d
good good good good good good good good good good good
good good good good good good good good good good good good good good goo d
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair