Terrible time issues. The vehicle was delivered at 7:30 a.m. and not a thing was done that day on any repairs or maintenance. Checking on my insurance coverage and ordering the part was the delay. I had to ask for a vehicle because we only have one car. I wasn?t ?t told the van hadn?t had any work completed until nearly closing time on day one. The second day it took until almost closing to finish the work. I would have thought they could do the maintenance on the first day as a simple wheel bearing needed to be replaced. Just not very impressed. Everyone was polite but I was pretty dissatisfied overall.
We are disappointed to hear that you did not have a more positive experience with us at Kunes C of Belvidere. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Leased a 2021 GMC Acadia
Decided to lease a 2021 GMC Acadia, in laws got a great deal on one recently. Wife wanted a GMC Acadia for awhile. Good appraisal on old car. Was able to get the numbers we needed and finalized the deal. Jordyn (sales professional) and Michael (sales manager) worked hard to get the number I needed and both did a great job. Would recommend to others leasing or buying. Close to home.
Randy, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Service Department
I have been having my jeep serviced here since I bought it in 2015. Dropped it off for its usual oil change and tire rotation. As always exceptional service.
Jennifer Charlesworth, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kunes C of Belvidere!
We have always brought both of our vehicles to them for all our service needs. Chad, the service writer is extremely knowledgeable and friendly. The dealership is always clean. Prices seem better than at other places, (from what my friends tell me).
Jeff Pecoraro, thank you for sharing your positive experiences! We're looking forward to your next visit with us!
Great Service, Professional employees
Service department was very friendly and professional.
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
The team at Kunes is great - Easy transaction- Fast and professional
Ross Blumenthal, we're happy you found our staff to be so supportive during your experience here at Kunes C of Belvidere. We are always more than happy to assist you if anything else comes up. Take care!
Noah Makes It Happen!
We just purchased our third new vehicle from salesman Noah Sharp. He made the buying process easy and made sure every concern was met putting us in the vehicle we wanted. He put in a lot of effort to make sure that we were happy with our purchases! He is very easy to talk to and comfortable to work with. Thanks Noah!
Michelle C, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your multiple visit. If you have further needs or questions, please reach out!
Needed my 2015 Jeep repaired and Chad was just beyond amazing! Made sure that any planning or decision making was something that wouldn?t interrupt my schedule whatsoever. Every time I went there, everyone was so friendly and welcoming! Would definitely recommend for anyone needing work done on their car.
Ashley Luvvv, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes C of Belvidere. Please don't hesitate to reach out to us if there's anything more we can do!
Service staff were friendly and professional. Was disappointed that there is no longer a truck wash given the two hour wait time. However they were very busy.
Jeff Rodewald, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes C of Belvidere! We look forward to your next visit! Take care!
Car man Dan
Car Man Dan is great.Easy to work with, answers your questions and doesn't pressure you.This is our 2nd car purchase with him in 2 years
David. And Heather Knight, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!