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Mykael - AMAZING
Mykael was amazing and informative to the trade-in process. Happy leaving with my new car! Facilities were also extremely clean.
Gil is a very helpful person and he does an excellent
Gil is a very helpful person and he does an excellent job, I got the exact car I was looking for !
Thank you so much for call me and help me with the process of fixing my cars as my car did came with manufacturing matters. Appreciate all want you did for me. Thank you
My experience was great
Michael was so awesome!! He was very helpful, and patient!! He took his time and made everything easy. I didn?t think I would be available to get a car but he kept his word!!!
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston (Southwest Freeway)
Gil Bridges was a great helper.
Gil Bridges was a great helper. He made everything so simple and easy. I got a car!!!!! Thanks Gil!!
Had a good experience with Gil and the management team.
Had a good experience with Gil and the management team. I was kept informed throughout the entire process. There was a longer than expected delay and some confusion in obtaining payment for selling the vehicle. However, the team was able to process a check for the car but would like to see that aspect of selling a vehicle streamlined. Nonetheless, still a good experience in comparison to other dealerships. Other companies could learn from this level of high customer service.
Gil made selling my car a great and easy experience.
Gil made selling my car a great and easy experience. He is very helpful and so is all the staff there.
Extremely poor customer service.
Extremely poor customer service. I sat for hours patiently waiting for my appraisal they gave me a number and I came back 2 days later to finish that deal the person never even put my appraisal in the system. When I got the car reappraised I asked for a paper for proof so they couldn’t do that again. They refused to give me the paper.
Vanessa was amazing!
Vanessa was amazing! I’ve had such a great experience! This is the first time I’ve purchased a car and it was so easy! Thank you Vanessa!
Gilbrione Bridges was our salesman and did a great job at
Gilbrione Bridges was our salesman and did a great job at everything, I will recommend him to everyone I know looking to purchase a vehicle. My first time at this dealership and I was a satisfied customer, smooth and feast process.