Reviews
thanks a lot I really like My new car thanks!
thanks a lot I really like My new car thanks!it drives good And safe
thanks a lot I really like My new car thanks!
thanks a lot I really like My new car thanks!it drives good And safe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Salesman was very professional and knowledgeable.
The Salesman was very professional and knowledgeable. Very kind and patient with me making my decision.Thank you so much providing me with Wonderful Customer service!!
The Salesman was very professional and knowledgeable.
The Salesman was very professional and knowledgeable. Very kind and patient with me making my decision.Thank you so much providing me with Wonderful Customer service!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Rafael Breton/Santin!! Thank you Gene Kakoma!!
After a month the car was leaking oil and had a bad tire
After a month the car was leaking oil and had a bad tire with a bubble that I reported two weeks after the purchase and nothing was done.
After a month the car was leaking oil and had a bad tire
After a month the car was leaking oil and had a bad tire with a bubble that I reported two weeks after the purchase and nothing was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for bringing this to our attention. We apologize for any inconvenience and would like to address this issue immediately. Please contact us so we can resolve this situation and rectify your buying experience. Please feel free to reach out to me directly at (318)280-5253. Gene general sales manager EchoPark Stafford location
Tula was awesome!
Tula was awesome! She was patient, personable, knowledgeable, engaging and customer centric. Echopark should clone her.
Tula was awesome!
Tula was awesome! She was patient, personable, knowledgeable, engaging and customer centric. Echopark should clone her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was great and knowledgeable but the buying
Everyone was great and knowledgeable but the buying process was too long. The number of cars available was excellent. In general I was very pleased.
Everyone was great and knowledgeable but the buying
Everyone was great and knowledgeable but the buying process was too long. The number of cars available was excellent. In general I was very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!
I was very pleased with the entire process.
I was very pleased with the entire process. Everything went smoothly from start to finish, and all of the employees were kind and helpful! I would definitely work with EchoPark again.
I was very pleased with the entire process.
I was very pleased with the entire process. Everything went smoothly from start to finish, and all of the employees were kind and helpful! I would definitely work with EchoPark again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!
Still need to improve customer service lessons what he is
Still need to improve customer service lessons what he is asking more comfort what he is paying for
Still need to improve customer service lessons what he is
Still need to improve customer service lessons what he is asking more comfort what he is paying for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Service was excellent.
Customer Service was excellent. Documentation process extremely poor. Waited 5 hours to finish the process
Customer Service was excellent.
Customer Service was excellent. Documentation process extremely poor. Waited 5 hours to finish the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The moment I search the dealership on line, from the
The moment I search the dealership on line, from the online contact and walking into the Dealership, I was made to feel welcome and invited. My experience was magnificent. They made our job easy, I was assured they could help and that happen. I would recommend them to anyone. Excellent !!!!
The moment I search the dealership on line, from the
The moment I search the dealership on line, from the online contact and walking into the Dealership, I was made to feel welcome and invited. My experience was magnificent. They made our job easy, I was assured they could help and that happen. I would recommend them to anyone. Excellent !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I searched multiple dealership and websites for nearly 3
I searched multiple dealership and websites for nearly 3 wks and Echopark had the best deals. Purchasing process was also painless with no last minute gotcha add ons. It was well worth the 4 hr drive to the dealership. My only complaint would be that the Permplate was mandatory. I would have preferred to decline this item since I know it is essentially an expensive detailing charge which I could have gotten cheaper elsewhere.
I searched multiple dealership and websites for nearly 3
I searched multiple dealership and websites for nearly 3 wks and Echopark had the best deals. Purchasing process was also painless with no last minute gotcha add ons. It was well worth the 4 hr drive to the dealership. My only complaint would be that the Permplate was mandatory. I would have preferred to decline this item since I know it is essentially an expensive detailing charge which I could have gotten cheaper elsewhere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car