Reviews
Absolutely amazing staff and unbeatable offers.
Absolutely amazing staff and unbeatable offers. Everything went so smoothly that I couldn’t believe how little time we spent there and everything was done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great deal on the vehicle.
Great deal on the vehicle. BUT it took me 3 days of calling (being promised a call back each time within the hour) before I could get a person at the dealership to respond to a request for more information. Also expect the $700 made up charge to be added to the purchase price. Just be aware there is a cost to the "great deal".
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Paperwork took a little longer than expected but vehicle
Paperwork took a little longer than expected but vehicle was in great condition & good price.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We love playing matchmaker – so glad we could help you find your dream car. This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.
Josh Castellanos and Luis R Salazar made my car buying
Josh Castellanos and Luis R Salazar made my car buying experience a very smooth transition. They were excellent customer service salesmen and finance guy. If you are in the market for a car come visit Echo Park Automotive Southwest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome place, personnels are very helpful especially Mr
Awesome place, personnels are very helpful especially Mr Orlando who assisted me and answering all of my queries .Highly recommended to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fabulous service from Gil Bridges and the dealership was
Fabulous service from Gil Bridges and the dealership was super clean! Will go back again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman was awesome!
My salesman was awesome!! He really made the experience great and he was very knowledgeable of all the workings on the car and he explained every step of the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer
Glenda was very thorough and made sure our needs/concerns were addressed during the car buying process. She was very easy to work with and made us feel at ease.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Georgia Gaines we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
5 Stars on every aspect!
This was the smoothest transaction ever! Thank you for making the purchase of my BMW absolutely painless!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Denise Wilson we?re 100% devoted to making you happy, and we?re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for ? seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Muy buena la atención de la señorita Glenda Reyes me
Muy buena la atención de la señorita Glenda Reyes me agradó comprar en este lugar el personal es muy atento se los recomiendo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car