Skip to main content

EchoPark Automotive Houston Stafford

(244 reviews)
Visit EchoPark Automotive Houston Stafford
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
(713) 481-2538 (713) 481-2538

Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston Stafford from DealerRater.

Want to share your experience with this dealership?

Write a review

Absolutely amazing staff and unbeatable offers.

Absolutely amazing staff and unbeatable offers. Everything went so smoothly that I couldn’t believe how little time we spent there and everything was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal on the vehicle.

Great deal on the vehicle. BUT it took me 3 days of calling (being promised a call back each time within the hour) before I could get a person at the dealership to respond to a request for more information. Also expect the $700 made up charge to be added to the purchase price. Just be aware there is a cost to the "great deal".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Paperwork took a little longer than expected but vehicle

Paperwork took a little longer than expected but vehicle was in great condition & good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car. This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

Josh Castellanos and Luis R Salazar made my car buying

Josh Castellanos and Luis R Salazar made my car buying experience a very smooth transition. They were excellent customer service salesmen and finance guy. If you are in the market for a car come visit Echo Park Automotive Southwest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome place, personnels are very helpful especially Mr

Awesome place, personnels are very helpful especially Mr Orlando who assisted me and answering all of my queries .Highly recommended to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fabulous service from Gil Bridges and the dealership was

Fabulous service from Gil Bridges and the dealership was super clean! Will go back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My salesman was awesome!

My salesman was awesome!! He really made the experience great and he was very knowledgeable of all the workings on the car and he explained every step of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer

Glenda was very thorough and made sure our needs/concerns were addressed during the car buying process. She was very easy to work with and made us feel at ease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Georgia Gaines we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

5 Stars on every aspect!

This was the smoothest transaction ever! Thank you for making the purchase of my BMW absolutely painless!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Denise Wilson we?re 100% devoted to making you happy, and we?re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway). Thank you! This is what our Experience Guides live for ? seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Muy buena la atención de la señorita Glenda Reyes me

Muy buena la atención de la señorita Glenda Reyes me agradó comprar en este lugar el personal es muy atento se los recomiendo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.