Reviews
Just purchased my second vehicle from here.
Just purchased my second vehicle from here. Logan is great to work with. Will be back in the future.
Just purchased my second vehicle from here.
Just purchased my second vehicle from here. Logan is great to work with. Will be back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my Explorer it drives so smooth and very
I love my Explorer it drives so smooth and very comfortable. My salesman was very nice .
I love my Explorer it drives so smooth and very
I love my Explorer it drives so smooth and very comfortable. My salesman was very nice .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very easy to deal with.
Very easy to deal with. Yancey was a pleasure to work with. The rest of the staff was helpful as well! We were extremely happy with the whole process and experience! Will definitely refer to friends/family. So glad we used Lufkin Ford for our purchase!!! Would willingly drive from Tyler to do business with them again!
Very easy to deal with.
Very easy to deal with. Yancey was a pleasure to work with. The rest of the staff was helpful as well! We were extremely happy with the whole process and experience! Will definitely refer to friends/family. So glad we used Lufkin Ford for our purchase!!! Would willingly drive from Tyler to do business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are all very friendly and helpful.
They are all very friendly and helpful. We are very satisfied with purchasing our new Maverick from them.
They are all very friendly and helpful.
They are all very friendly and helpful. We are very satisfied with purchasing our new Maverick from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The individual that helped me was energetic and
The individual that helped me was energetic and enthusiastic! We’re very happy with our new vehicle.
The individual that helped me was energetic and
The individual that helped me was energetic and enthusiastic! We’re very happy with our new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve purchased several vehicles from Al Meyer Ford, the salespeople are great and so is the service department! They value their customers and will go the extra step to make you feel comfortable with your selection!
Bought vehicles from Lufkin Ford for years.
Bought vehicles from Lufkin Ford for years. Think its been 9 purchases now. GREAT dealership to work with. Fair prices AND smooth transaction process. I am picky about my vehicles and Lufkin Ford ALWAYS exceeds my expectations.
Bought vehicles from Lufkin Ford for years.
Bought vehicles from Lufkin Ford for years. Think its been 9 purchases now. GREAT dealership to work with. Fair prices AND smooth transaction process. I am picky about my vehicles and Lufkin Ford ALWAYS exceeds my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very fast help!
Very fast help! Got me the truck I wanted same day approval and out the door! Very helpful and friendly! So glad I came to Lufkin Ford!
Very fast help!
Very fast help! Got me the truck I wanted same day approval and out the door! Very helpful and friendly! So glad I came to Lufkin Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Castillo and the professionals at Lufkin Ford
Jose Castillo and the professionals at Lufkin Ford representative the "model" state of industry in how professional should be. Their responsiveness is unmatched. Their thoroughness is second to none. Specific to Mr. Castillo, I live in Houston. I was in a bind. I explained what I wanted. He took it upon himself to shortlist three vehicles. He facetimed my wife (as we were driving back and forth to Austin) and provided for a walk-through of each vehicle. We made a decision. He got the paperwork completed, provided for electronic review and waited until well after closing hours to receive our signatures (we were tending to a family member in critical condition at a hospital in Austin). Vehicles cost money. There is no sum of money that can adequately establish and reinforce a personal relationship like a man who acts by his heart. Jose is that man and he is genuine in his resolve.
Jose Castillo and the professionals at Lufkin Ford
Jose Castillo and the professionals at Lufkin Ford representative the "model" state of industry in how professional should be. Their responsiveness is unmatched. Their thoroughness is second to none. Specific to Mr. Castillo, I live in Houston. I was in a bind. I explained what I wanted. He took it upon himself to shortlist three vehicles. He facetimed my wife (as we were driving back and forth to Austin) and provided for a walk-through of each vehicle. We made a decision. He got the paperwork completed, provided for electronic review and waited until well after closing hours to receive our signatures (we were tending to a family member in critical condition at a hospital in Austin). Vehicles cost money. There is no sum of money that can adequately establish and reinforce a personal relationship like a man who acts by his heart. Jose is that man and he is genuine in his resolve.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nacho was the best salesman on the floor.
Nacho was the best salesman on the floor. He was very helpful and enjoyable to talk with! He was even friendly with my son! Thank you Nacho
Nacho was the best salesman on the floor.
Nacho was the best salesman on the floor. He was very helpful and enjoyable to talk with! He was even friendly with my son! Thank you Nacho
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service Great people to deal with love purchasing
Great service Great people to deal with love purchasing my vehicle there see you again soon
Great service Great people to deal with love purchasing
Great service Great people to deal with love purchasing my vehicle there see you again soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car