Reviews
The Kenny Ross service team is friendly and
The Kenny Ross service team is friendly and communicative. I got a video update on my inspection, which I appreciated.
The Kenny Ross service team is friendly and
The Kenny Ross service team is friendly and communicative. I got a video update on my inspection, which I appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wasn’t able to get my truck in until last minute for
I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in.
I wasn’t able to get my truck in until last minute for
I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Keegan was really great!
Keegan was really great! Did everything he could to get my car back to me super fast.
Keegan was really great!
Keegan was really great! Did everything he could to get my car back to me super fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
John Eberlein unprofessional, abusive, is not customer
John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms as well as news organizations sites. I have audio
John Eberlein unprofessional, abusive, is not customer
John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms as well as news organizations sites. I have audio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.
They were helpful .
They were helpful . Patient answering my question.Making sure customer was satisfied. Kaley went over the car was overwhelming but said if I need anymore help.
They were helpful .
They were helpful . Patient answering my question.Making sure customer was satisfied. Kaley went over the car was overwhelming but said if I need anymore help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
The service as always was excellent.
The service as always was excellent. I believe it was Myles that checked me in and he answered my concern about the recall announced two years ago for my car. Mark then talked to me about recommendations that the technician suggested and sent me a video from the technician. If anyone I knew was getting a new car I would recommend Kenny Ross for the service. It is the best I have experienced and I have a lot of experience.
The service as always was excellent.
The service as always was excellent. I believe it was Myles that checked me in and he answered my concern about the recall announced two years ago for my car. Mark then talked to me about recommendations that the technician suggested and sent me a video from the technician. If anyone I knew was getting a new car I would recommend Kenny Ross for the service. It is the best I have experienced and I have a lot of experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Great customer service and quality of work.
Great customer service and quality of work. Car was ready on time when it was requested.
Great customer service and quality of work.
Great customer service and quality of work. Car was ready on time when it was requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Service was good.
Service was good. Prices are high. They cleaned my truck which is always a plus.
Service was good.
Service was good. Prices are high. They cleaned my truck which is always a plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Nick was extremely personable and knowledgeable, the
Nick was extremely personable and knowledgeable, the finance guy not so much. At least tell me your name and offer a handshake, it's just common courtesy
Nick was extremely personable and knowledgeable, the
Nick was extremely personable and knowledgeable, the finance guy not so much. At least tell me your name and offer a handshake, it's just common courtesy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
The work that was supposed to be done was not I lost a
The work that was supposed to be done was not I lost a days work for nothing…. Ashen I bought my car three things I was concerned about two kinda safety was not completed which the salesman was aware on the day of signs..
The work that was supposed to be done was not I lost a
The work that was supposed to be done was not I lost a days work for nothing…. Ashen I bought my car three things I was concerned about two kinda safety was not completed which the salesman was aware on the day of signs..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
"Mbenyi79" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.