Reviews
“CJ made the auto financing process effortless.
“CJ made the auto financing process effortless. His expertise and attention to detail turned our visit into a great experience. We purchased two work trucks, (one new and one used) and he coordinated seamlessly with our company’s financing—everything was smooth from start to finish.
“CJ made the auto financing process effortless.
“CJ made the auto financing process effortless. His expertise and attention to detail turned our visit into a great experience. We purchased two work trucks, (one new and one used) and he coordinated seamlessly with our company’s financing—everything was smooth from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
These people cheat with the numbers by adding features
These people cheat with the numbers by adding features that are non-existent like "Appearance Protection" or "Tracable Theft Protection" to pad the numbers of final sale price. Don't expect to get any "good deals" at this place because when you think price is fair, there will be always be extra's on your final sales proposal. Sales guy Donny was probably worst sales guy interaction I've had. If you're looking to make a legit deal without any tricks in the numbers this is NOT the place to go, they'll take ya to the bank!
These people cheat with the numbers by adding features
These people cheat with the numbers by adding features that are non-existent like "Appearance Protection" or "Tracable Theft Protection" to pad the numbers of final sale price. Don't expect to get any "good deals" at this place because when you think price is fair, there will be always be extra's on your final sales proposal. Sales guy Donny was probably worst sales guy interaction I've had. If you're looking to make a legit deal without any tricks in the numbers this is NOT the place to go, they'll take ya to the bank!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
"Onetoothree456" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Kevin was a very good sales professional and Rae Ann the
Kevin was a very good sales professional and Rae Ann the GM is awesome. Work with Rae Ann and Kevin P.
Kevin was a very good sales professional and Rae Ann the
Kevin was a very good sales professional and Rae Ann the GM is awesome. Work with Rae Ann and Kevin P.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Pick up and delivery was great.
Pick up and delivery was great. The whole process worked perfectly. Everyone we dealt with was professional from the drivers,service rep,and technician.
Pick up and delivery was great.
Pick up and delivery was great. The whole process worked perfectly. Everyone we dealt with was professional from the drivers,service rep,and technician.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The overall friendly attitude all employees had.
The overall friendly attitude all employees had. You were greeted the minute you walked in.
The overall friendly attitude all employees had.
The overall friendly attitude all employees had. You were greeted the minute you walked in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dick and the team, took care of everything quickly and
Dick and the team, took care of everything quickly and efficiently. Dick is a great service advisor.
Dick and the team, took care of everything quickly and
Dick and the team, took care of everything quickly and efficiently. Dick is a great service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was NICE and Helpful and kept informed at each
Everyone was NICE and Helpful and kept informed at each stage of the process and went the extra mile to make sure I understood everything.
Everyone was NICE and Helpful and kept informed at each
Everyone was NICE and Helpful and kept informed at each stage of the process and went the extra mile to make sure I understood everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i was very displeasedwith the total lack of communication
i was very displeasedwith the total lack of communication aboutwharwas happening with my car, and the false hoodsabout timeto complete warrenty repair.
i was very displeasedwith the total lack of communication
i was very displeasedwith the total lack of communication aboutwharwas happening with my car, and the false hoodsabout timeto complete warrenty repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Dick from Kenny Ross service center always takes care of
Dick from Kenny Ross service center always takes care of the customer and took care of me abs my trucks needs!
Dick from Kenny Ross service center always takes care of
Dick from Kenny Ross service center always takes care of the customer and took care of me abs my trucks needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was Excellent!
The customer service was Excellent! That includes every one that I came into contact with.
The customer service was Excellent!
The customer service was Excellent! That includes every one that I came into contact with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair