City Volkswagen Of Evanston

We visited City Volkswagen of Evanston on Thursday, June 19th to test drive a used Volkswagen Atlas. Narcis took care of us that day. The test drive went great, and while impressed with the Atlas, it did not have all the features that we wanted. Narcis suggested, a used Tiguan, competitively priced and loaded with features, so we took that for a spin, eventually purchasing that car. Throughout our visit there was never any rush or pressure to purchase, in fact we left the dealership to test drive another car only to return for the Tiguan. The lone issue we had with the purchase was that there was only one key FOB. Narcis told me that he could see what he could do about getting an extra one. He reached out to VW and they said that the car was turned in with only one key, but he spoke with his management and secured an additional one at no charge. Our experience with Narcis and City Volkswagen of Evanston, as well as the follow-up afterwards, has been stellar. We will certainly look here again should we be in the market for another vehicle!

Working with Gil was great. The buying experience was easy and Gil was available and patient with our questions.

I've had my 2019 serviced here since I bought it... great and fair customer service..... whe it came time to upgrade my vehicle it as painless and easy..... low pressure sale and great sales staff.... I'll keep going there.....😎👍🏼

A pleasure to deal with. Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new model. 10/10

It is always a pleasure working with Narcis. He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone looking in the area. Thanks Narcis for making each purchase painless and enjoyable.

Narcis was fantastic! After my last car was totaled, he guided me through the car buying process with ease. He was incredibly informative, patient, and made everything feel smooth and stress free. I truly appreciate that I never felt pressured or rushed to make a decision. I'm grateful for the experience and glad I chose to work with this dealership!

Narcis is so great to work with. We appreciate all of his expertise and support throughout our car buying process.

I went there to buy my new 2025 tiguain and Narcis Agic was there to help me as usual Very professional and helpful . They order my car and in a few days I had it with the color I wanted . Thanks again and I’ll be back for sure !

Working with Brendan and Manny was hands down the best car buying experience I’ve had. They were both extremely professional, kind and knowledgeable throughout the entire process. I can’t recommend them or VW Evanston enough.

The customer service was first class. Gilbert displayed professionalism and patience during the experience and it’s greatly appreciated.