Reviews
We had a complex car purchase and Luther Used Car Company
We had a complex car purchase and Luther Used Car Company stood by their word that they thoroughly make sure that they are doing their best to sell decent used cars. We were excited to find a Honda CRV at this dealership. However, just a month after we purchased the car every dashboard light came on and the engine failed, which was very expensive. When we took it back to the dealership, they paid to put in a new used engine. While doing so, they also fixed other issues they found in the process. They said that they wanted to make sure we knew that they wouldn't knowingly sell us a bad car and although that unfortunately happened, they did make it right. We are very thankful that we chose to buy our used car at Luther Used Car Company and we hope to honor them with business in the future.
We had a complex car purchase and Luther Used Car Company
We had a complex car purchase and Luther Used Car Company stood by their word that they thoroughly make sure that they are doing their best to sell decent used cars. We were excited to find a Honda CRV at this dealership. However, just a month after we purchased the car every dashboard light came on and the engine failed, which was very expensive. When we took it back to the dealership, they paid to put in a new used engine. While doing so, they also fixed other issues they found in the process. They said that they wanted to make sure we knew that they wouldn't knowingly sell us a bad car and although that unfortunately happened, they did make it right. We are very thankful that we chose to buy our used car at Luther Used Car Company and we hope to honor them with business in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a complex car purchase and Luther Used Car Company
We had a complex car purchase and Luther Used Car Company stood by their word that they thoroughly make sure that they are doing their best to sell decent used cars. We were excited to find a Honda CRV at this dealership. However, just a month after we purchased the car every dashboard light came on and the engine failed, which was very expensive. When we took it back to the dealership, they paid to put in a new used engine. While doing so, they also fixed other issues they found in the process. They said that they wanted to make sure we knew that they wouldn't knowingly sell us a bad car and although that unfortunately happened, they did make it right. We are very thankful that we chose to buy our used car at Luther Used Car Company and we hope to honor them with business in the future.
We had a complex car purchase and Luther Used Car Company
We had a complex car purchase and Luther Used Car Company stood by their word that they thoroughly make sure that they are doing their best to sell decent used cars. We were excited to find a Honda CRV at this dealership. However, just a month after we purchased the car every dashboard light came on and the engine failed, which was very expensive. When we took it back to the dealership, they paid to put in a new used engine. While doing so, they also fixed other issues they found in the process. They said that they wanted to make sure we knew that they wouldn't knowingly sell us a bad car and although that unfortunately happened, they did make it right. We are very thankful that we chose to buy our used car at Luther Used Car Company and we hope to honor them with business in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Megan and Devan were great to work with.
Megan and Devan were great to work with. The car was a fair price for a used vehicle that had been combed through and updated. Very pleasant atmosphere and friendly people. I would definitely recommend them and probably will go back.
Megan and Devan were great to work with.
Megan and Devan were great to work with. The car was a fair price for a used vehicle that had been combed through and updated. Very pleasant atmosphere and friendly people. I would definitely recommend them and probably will go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommended!
Highly recommended! I worked with Meggan & Deven on the purchase of my truck Couldn’t be happier!! I would definitely buy another vehicle from these Guy’s
Highly recommended!
Highly recommended! I worked with Meggan & Deven on the purchase of my truck Couldn’t be happier!! I would definitely buy another vehicle from these Guy’s
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very pleasant and easy to work with.
They were very pleasant and easy to work with. The staff seemed to enjoy their jobs and not pushy at all. Very knowledgeable.
They were very pleasant and easy to work with.
They were very pleasant and easy to work with. The staff seemed to enjoy their jobs and not pushy at all. Very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Car Company, very accommodating, they offered
Excellent Car Company, very accommodating, they offered the best car that suits to your budget. The car that they offered is the best!
Excellent Car Company, very accommodating, they offered
Excellent Car Company, very accommodating, they offered the best car that suits to your budget. The car that they offered is the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole process seemed to drag out more than I would
The whole process seemed to drag out more than I would have liked. That's it.
The whole process seemed to drag out more than I would
The whole process seemed to drag out more than I would have liked. That's it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I am only giving 4 stars on this.
I am only giving 4 stars on this. I has nothing to do with the Salesperson Jason, he was a great person to work with. Before I bought the vehicle, some repairs were going to be done before I went ahead and bought the vehicle. After the repairs were done, I went back to this dealership, check out the vehicle and purchased it. A few days ago, I wanted to check the air filter and make sure it was good and actually had been replaced. To My surprise when I opened the air cleaner box, there was a dead mouse, leaves and some kind of seeds left in there. To me, this is crap work and I feel like the tech who replaced the filter should have spent the extra few minutes and cleaned this out. I know for a fact that there had been mice living under the hood of the vehicle at one time because I found some mouse nest fibers in the one of the holes in the hood and I can smell mouse urine in the hood area. Point being this mouse had to have been from when there was mice under the hood of this vehicle.
I am only giving 4 stars on this.
I am only giving 4 stars on this. I has nothing to do with the Salesperson Jason, he was a great person to work with. Before I bought the vehicle, some repairs were going to be done before I went ahead and bought the vehicle. After the repairs were done, I went back to this dealership, check out the vehicle and purchased it. A few days ago, I wanted to check the air filter and make sure it was good and actually had been replaced. To My surprise when I opened the air cleaner box, there was a dead mouse, leaves and some kind of seeds left in there. To me, this is crap work and I feel like the tech who replaced the filter should have spent the extra few minutes and cleaned this out. I know for a fact that there had been mice living under the hood of the vehicle at one time because I found some mouse nest fibers in the one of the holes in the hood and I can smell mouse urine in the hood area. Point being this mouse had to have been from when there was mice under the hood of this vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ben greeted me at the door of the dealership with a smile
Ben greeted me at the door of the dealership with a smile and a positive attitude. He was easy to work with. Joe was very open about the process and was very accommodating. Overall, I got a good used care and the service was great.
Ben greeted me at the door of the dealership with a smile
Ben greeted me at the door of the dealership with a smile and a positive attitude. He was easy to work with. Joe was very open about the process and was very accommodating. Overall, I got a good used care and the service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went well.
Everything went well. Ben Wollin did an excellent job. I would recommend working with him.
Everything went well.
Everything went well. Ben Wollin did an excellent job. I would recommend working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car