Reviews
Disappointing transaction.
Disappointing transaction. Felt like I was a number on the ticker at the end of a deadline. There were positives in this deal, certain people who delivered but overall just not satisfied with the overall service from this dealership
Disappointing transaction.
Disappointing transaction. Felt like I was a number on the ticker at the end of a deadline. There were positives in this deal, certain people who delivered but overall just not satisfied with the overall service from this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason was Awesome!
Jason was Awesome! Thank you for your professionalism & excellent service! During my oil change, Jason kept me updated on entire process & even gave me a complimentary car wash. Thank you so much! All companies need more employees like Jason, genuine & caring. Thank you for your wonderful & personal connection. Kudos!
Jason was Awesome!
Jason was Awesome! Thank you for your professionalism & excellent service! During my oil change, Jason kept me updated on entire process & even gave me a complimentary car wash. Thank you so much! All companies need more employees like Jason, genuine & caring. Thank you for your wonderful & personal connection. Kudos!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris Stahl was very helpful through the entire process
Chris Stahl was very helpful through the entire process including setting up of the electronics in the car. He was very knowledgeable about the differences between the different Suburban sub models
Chris Stahl was very helpful through the entire process
Chris Stahl was very helpful through the entire process including setting up of the electronics in the car. He was very knowledgeable about the differences between the different Suburban sub models
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ahmad was so helpful and every procedure was clear and
Ahmad was so helpful and every procedure was clear and understandable. Really appreciate him. Love our car, too.
Ahmad was so helpful and every procedure was clear and
Ahmad was so helpful and every procedure was clear and understandable. Really appreciate him. Love our car, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was great!
The dealership was great! Salesmen were knowledgeable and easy to work with. These guys know how to make car buying easy.
The dealership was great!
The dealership was great! Salesmen were knowledgeable and easy to work with. These guys know how to make car buying easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a very nice and easy experience.
I had a very nice and easy experience. Very friendly and helpful and nice atmosphere
I had a very nice and easy experience.
I had a very nice and easy experience. Very friendly and helpful and nice atmosphere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just unfriendly to start with in the service department.
Just unfriendly to start with in the service department. The intake person wouldn't give me the time of day, never acknowledged me, and never even used my name. However, the assigned service person, Adrianna, was terrific. She answered all my questions and made sure I was informed on the status of my car. These people, except for Adrianna, need training in customer relationship management starting with simply how to greet a customer. Just xxxx disrespectful. The literally told me he washed his hand of my service needs and that the woman would take over and handle me.
Just unfriendly to start with in the service department.
Just unfriendly to start with in the service department. The intake person wouldn't give me the time of day, never acknowledged me, and never even used my name. However, the assigned service person, Adrianna, was terrific. She answered all my questions and made sure I was informed on the status of my car. These people, except for Adrianna, need training in customer relationship management starting with simply how to greet a customer. Just xxxx disrespectful. The literally told me he washed his hand of my service needs and that the woman would take over and handle me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My service provider Don was very patient and listened to
My service provider Don was very patient and listened to my concerns and took care of my vehicle
My service provider Don was very patient and listened to
My service provider Don was very patient and listened to my concerns and took care of my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our family had a great experience shopping for a new car
Our family had a great experience shopping for a new car at this dealership. They seemed to have a bigger stock of vehicles compared to other dealers in the area. We went in there knowing the exact vehicle we wanted and the price we were willing to pay for it. Our sales manager (Ahmed) along with Jaden went out of their way to get very close to the price we asked for. They treated us with care and respect throughout the process and that matters a lot to us as customers. We ended up buying and taking the vehicle home, happy and content with the deal we got.
Our family had a great experience shopping for a new car
Our family had a great experience shopping for a new car at this dealership. They seemed to have a bigger stock of vehicles compared to other dealers in the area. We went in there knowing the exact vehicle we wanted and the price we were willing to pay for it. Our sales manager (Ahmed) along with Jaden went out of their way to get very close to the price we asked for. They treated us with care and respect throughout the process and that matters a lot to us as customers. We ended up buying and taking the vehicle home, happy and content with the deal we got.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My sells men was very knowledgeable about the car he was
My sells men was very knowledgeable about the car he was selling, and made me and my wife both feel very welcome and comfortable while we were at the dealership.
My sells men was very knowledgeable about the car he was
My sells men was very knowledgeable about the car he was selling, and made me and my wife both feel very welcome and comfortable while we were at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase