Reviews
Write a reviewWonderful experience and fast responses.
Wonderful experience and fast responses. We made the deal over the phone before driving 4 hrs to make a purchase. Highly recommend!
Wonderful experience and fast responses.
Wonderful experience and fast responses. We made the deal over the phone before driving 4 hrs to make a purchase. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with this dealership was amazing!
My experience with this dealership was amazing! They really treated me well and were helpful. This dealership is really community focused.
My experience with this dealership was amazing!
My experience with this dealership was amazing! They really treated me well and were helpful. This dealership is really community focused.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They wanted to go through eBay and I don't trust eBay, I
They wanted to go through eBay and I don't trust eBay, I really want the vehicle but I'm not going through eBay
They wanted to go through eBay and I don't trust eBay, I
They wanted to go through eBay and I don't trust eBay, I really want the vehicle but I'm not going through eBay
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This Went Badly
Dear Fiona, My name is Don XXX, General Manager at Tim Short Autoplex - CDJR - Ford. I first wanted to thank you for your recent visit here. I take personal pride in our involvement here in the community and am committed to my dealership providing high quality, personal service to everyone. You are not just a number here. If there is any reason up to this point that has kept you from purchasing here at Tim Short Autoplex - CDJR - Ford, I want to know. Please reply to this email. I look forward to hearing your thoughts and earning your business. Sincerely, Hi Don, Since you asked the salesman that we dealt with asked if I was looking for a Ford Fiesta or similar. When I expressed an interest in a Mazda 3 he asked if I was perhaps looking for a daughter. When we then asked to test drive a Charger he addressed my husband saying that that car would obviously be for him. When my husband said that we were only looking for a car for me he gave me the keys but said that I should be careful because it's a powerful car and it was starting to rain. It was so blatantly sexist that I laughed out loud. It wouldn't put me off buying a car that I wanted and I may still buy from your company but you need to do better. Women buy cars. They should feel welcomed and respected. Fiona If I came off as offensive or sexist in any way, shape, or form I apologize. That was not my intent, I was only making conversation. I asked the questions about the fiesta & if the mazda3 was for your daughter to best determine the situation and how I could assist you. I mentioned a daughter because as you know now is the time for seniors to graduate from high school, my cousin Priscilla just did so & my grandmother bought my old car for her as a graduation present. Also I mentioned the Challenger has more power than the mazda because obviously it does, it's a bigger engine. I warned you about the rain because muscle cars are mainly rear wheel drive and tend to handle harder in the rain, I only wanted to ensure your safety & our property's safety. So again I apologize if I offended you, that was not my intent. All the Best, Cary Hi Folks, This is not how to apologize. This is a thin attempt to justify bad behavior. When a woman asks to test drive a "muscle car" you abruptly become deeply concerned about her "safety"? I just rolled my eyes so hard I think I sprained my face. Do better. Fiona
This Went Badly
Dear Fiona, My name is Don XXX, General Manager at Tim Short Autoplex - CDJR - Ford. I first wanted to thank you for your recent visit here. I take personal pride in our involvement here in the community and am committed to my dealership providing high quality, personal service to everyone. You are not just a number here. If there is any reason up to this point that has kept you from purchasing here at Tim Short Autoplex - CDJR - Ford, I want to know. Please reply to this email. I look forward to hearing your thoughts and earning your business. Sincerely, Hi Don, Since you asked the salesman that we dealt with asked if I was looking for a Ford Fiesta or similar. When I expressed an interest in a Mazda 3 he asked if I was perhaps looking for a daughter. When we then asked to test drive a Charger he addressed my husband saying that that car would obviously be for him. When my husband said that we were only looking for a car for me he gave me the keys but said that I should be careful because it's a powerful car and it was starting to rain. It was so blatantly sexist that I laughed out loud. It wouldn't put me off buying a car that I wanted and I may still buy from your company but you need to do better. Women buy cars. They should feel welcomed and respected. Fiona If I came off as offensive or sexist in any way, shape, or form I apologize. That was not my intent, I was only making conversation. I asked the questions about the fiesta & if the mazda3 was for your daughter to best determine the situation and how I could assist you. I mentioned a daughter because as you know now is the time for seniors to graduate from high school, my cousin Priscilla just did so & my grandmother bought my old car for her as a graduation present. Also I mentioned the Challenger has more power than the mazda because obviously it does, it's a bigger engine. I warned you about the rain because muscle cars are mainly rear wheel drive and tend to handle harder in the rain, I only wanted to ensure your safety & our property's safety. So again I apologize if I offended you, that was not my intent. All the Best, Cary Hi Folks, This is not how to apologize. This is a thin attempt to justify bad behavior. When a woman asks to test drive a "muscle car" you abruptly become deeply concerned about her "safety"? I just rolled my eyes so hard I think I sprained my face. Do better. Fiona
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car